Hickory Hickory Metro Convention Center Hotels

"Ok but out dated"

"s"

"Clean, quiet rooms, good shower."

"The room we initially checked into had a broke door that could be opened by simply pushing the door. But Sky , the woman working the front desk immediately switched our rooms and all was fine! Great customer service by the way!"

"Great service "

"Clean rooms"

"The pros - the room was spacious and clean; there was a large refridgerator, a microwave and a mini stove; the parking area was well lit; and the bed was comfortable. The morning clerk was friendly and professional on day two. The cons - The evening clerk was incredibly rude. I even asked him why he was speaking so rudely to me. He raised his voice because I asked him why he wanted $10 in cash. He kept repeating the single word "deposit"; however, I paid in advance. If it were for incidentals, there was no sign stating so, and it wasn't on their website. The room only had two very small pillows on each queen sized bed, there was only 2 sets of towels but I booked the room for 3. There wasn't shampoo, conditioner, or a hair dryer. Thankfully, there was a Walmart across the street. When I checked out the rude man was working again - he didn't speak when I entered the lobby, I offered him my room card, he didn't speak at all. He didn't thank me for staying there or wish me a nice day. These a the very basic expectations of customer service. I will not stay at this property in the future."

"Did not have the room I reserved but manager corrected the situation."

"Great location. Great views. Great house. Great customer service from the team. If I have to pick one thing to improve it would only be that the listing says hot tub- but it’s not working. It does say it in the fine print but the title is misleading. But I would stay here again and would recommend this place to others. "