2/10 糟糕
真实旅客
与家人出行
2024年05月21日
不满意:员工和服务
Book with Caution
I have a number of things I could say about the George and Dragon, but the most concerning was being told I hadn't paid for my room when it was booked using a rewards night in November as they no longer work with Expedia - my booking was through hotels.com
The hotel did not recognise that my booking was paid for and asked that I pay and then sort it out later.
My seven year old was very upset, thinking that she would have to sleep in the car.
I wasn't the only booking with this issue.
真实旅客
2024 年 5 月入住 1 晚