“Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"!
Complained to the front desk when checked-out, and the lady said "well,……
“Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"!
Complained to the front desk when checked-out, and the lady said "well,……
“My experience was excellent. The staff were friendly and helpful. My room was clean and modern and the wifi was actually usable and free, which is better than many other hotel chains for the same budget. I will defintely stay here again.”
“My experience was excellent. The staff were friendly and helpful. My room was clean and modern and the wifi was actually usable and free, which is better than many other hotel chains for the same budget. I will defintely stay here again.”
“The Hotel does need renovation to compete with newly build hotel chain. The room size is descend, but the furniture is old and has many scratch. If can do some renovation, I am sure can bring back many more customers.”
“The Hotel does need renovation to compete with newly build hotel chain. The room size is descend, but the furniture is old and has many scratch. If can do some renovation, I am sure can bring back many more customers.”
“5 minutes walk to train station and 10 minutes walk to town centre, staff were average, not active enough, could be better. Room was big , but accessories could be improved”
“5 minutes walk to train station and 10 minutes walk to town centre, staff were average, not active enough, could be better. Room was big , but accessories could be improved”
“The location of the hotel was not in the town centre which was misleading. The staffs were helpful and the restaurant near the hotel provided good and .cheap food”
“The location of the hotel was not in the town centre which was misleading. The staffs were helpful and the restaurant near the hotel provided good and .cheap food”
“Lovely pub and restaurant.
Room lovely and clean but didn't need a disabled bathroom and extra lighting that was bright in room at night.
Large family group staying next to us, who had early morning meeting in hallway and no soft closing doors so quite noisy.
Staff excellent.
”
“Lovely pub and restaurant.
Room lovely and clean but didn't need a disabled bathroom and extra lighting that was bright in room at night.
Large family group staying next to us, who had early morning meeting in hallway and no soft closing doors so quite noisy.
Staff excellent.
”
“這間酒店是沒有冷氣設備,只提供風扇,夏天可能會有一點熱。
早上酒店樓下會有清潔人員用機械掃地,會有一點聲響,可能會影響休息。
如果你想去 University of Northampton 的話,地點是一流,酒店位於大學內,十分方便。步行前往 Northampton 市中心大概 15分鐘,也是十分方便。”
“這間酒店是沒有冷氣設備,只提供風扇,夏天可能會有一點熱。
早上酒店樓下會有清潔人員用機械掃地,會有一點聲響,可能會影響休息。
如果你想去 University of Northampton 的話,地點是一流,酒店位於大學內,十分方便。步行前往 Northampton 市中心大概 15分鐘,也是十分方便。”
“Amazing staff and hotel. Used the pool, hot tub and sauna all excellent. Also had breakfast, dinner and used the bar area all amazing too. Would definitely recommend this hotel.”
“Amazing staff and hotel. Used the pool, hot tub and sauna all excellent. Also had breakfast, dinner and used the bar area all amazing too. Would definitely recommend this hotel.”
“Don't let initial looks deceive you, this was a pleasant surprise and experience. Friendly staff, very comfortable bed, clean linen and towels, and a hearty, well needed buffet breakfast the next morning. ”
“Don't let initial looks deceive you, this was a pleasant surprise and experience. Friendly staff, very comfortable bed, clean linen and towels, and a hearty, well needed buffet breakfast the next morning. ”