The people were very nice and hospitable. I felt safe.
Heather
2024 年 3 月入住 7 晚
2/10 糟糕
IWATA,Tokyo
2024年02月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Facility of the room and whole property was poor. And the female manager of the hotel was trustworthy from the point of Japanese. I do not want to stay it once again!
IWATA
2024 年 2 月入住 7 晚
10/10 超赞
Dean
2024年02月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Clean and really nice staff
Dean
2024 年 2 月入住 7 晚
4/10 很差
Sarah
2024年01月19日
不满意:住宿条件和设施,清洁度
I stayed with my husband during the week of Christmas. We left early because of cockroaches and ants in our room. At the front desk, they said that some cockroaches should be expected when staying in Vietnam. Needless to say, our second hotel did not have that problem.
When we checked out on Christmas Day, the employee at the front desk promised to give us a refund for the rest of our stay, but that she would have to call Expedia the next day (because of the holiday). She said that we could leave and not worry about it. The owner contacted us later to say that because we "left quickly" and hadn't talked to her when we checked out that she wouldn't give us a refund for our remaining 3 days.
Sarah
2023 年 12 月入住 7 晚
2/10 糟糕
Lee
2024年01月18日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely terrible!
Lee
2024 年 1 月入住 3 晚
2/10 糟糕
Lee
2024年01月15日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bath leaked and was not fixed. Shower broke and was not fixed. WIFI broke in the new room I booked and had a flashing lighy showing there was no connection. Informed the owner/manager and it wasn't fixed six hours later. Telling me it was my phone. When checking out at 7am the receptionist was alseep, preventing my deposit being returned...the list goes on and on. My stay in HCM city was absolutely ruined my stay atbyour hotel.
Lee
2024 年 1 月入住 1 晚
10/10 超赞
Natalie
2024年01月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Natalie
2024 年 1 月入住 1 晚
10/10 超赞
真实旅客
2023年12月18日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb
Superb
真实旅客
2023 年 12 月入住 1 晚
10/10 超赞
Mia
2023年12月11日
Mia
2023 年 12 月入住 1 晚
6/10 一般
Gary
2023年12月4日
不满意:服务设施
When i got there no cold water no kettle no fridge no safety rail on or near the ladder to get to the mattress but when the manageress came to work after a few days she was great and sorted most things out.