We were disappointed to find, on arrival, that the dining facilities (bar, restaurant, residents lounge) were closed. We were not told in advance. The hotel claims the following: "an à la carte restaurant open to residents and non-residents, and a large and popular lounge bar and dining area serving a wide selection of bar meals. There is also a comfortable Residents Lounge." This is not accurate. The lounge and restaurant were closed. Breakfast consisted of a table under the stairs next to the fire escape, with no tables or chairs to sit at (cornflakes and juice). When it stated breakfast included, and shows pictures of a restaurant/bar, we expected better for the price. The room was clean, tidy and comfortable, but the food/drink options are not as advertised.