柏宁酒店点评

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关于柏宁酒店的点评

柏宁酒店

告士打道310号, 铜锣湾, 香港

8.4

很好

8.6/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

10/10 超赞

RUIHAN，Arcadia

与家人及幼儿出行

2024年04月30日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very good place for shopping. Based on the history of the building, the only thing it need to improve is the water flow of the sink.

2024 年 4 月入住 3 晚

10/10 超赞

jay

商务旅客

2024年03月4日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

bad experience

2024 年 2 月入住 3 晚

Happy Leung 于 2024年03月15日的回复

Dear Jay,Thank you for your review. We truly appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

Jun

与家人及幼儿出行

2024年02月13日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Really good location. Very close to Victria Harbour and I could enjoyed CNY fireworks. It was great.

2024 年 2 月入住 3 晚

Happy Leung 于 2024年02月14日的回复

Dear Jun,Thank you for the positive review of our hotel! We are glad to know that you enjoyed your stay and the CNY fireworks. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

li yun

2024年01月26日

2024 年 1 月入住 1 晚

Happy Leung 于 2024年02月1日的回复

Daer li yun,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Ta Chou

2024年01月22日

2024 年 1 月入住 1 晚

Happy Leung 于 2024年02月1日的回复

Dear Ta Chou,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Janet

2024年01月18日

2024 年 1 月入住 3 晚

Happy Leung 于 2024年01月21日的回复

Dear Janet,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

WING TING JENNY

与配偶出行

2024年01月9日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

2023 年 12 月入住 11 晚

Happy Leung 于 2024年01月21日的回复

Dear Jenny,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Phoebe

2023年12月20日

2023 年 12 月入住 2 晚

Happy Leung 于 2023年12月31日的回复

Dear Phoebe,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

2/10 糟糕

Yukari

2023年12月17日

2023 年 12 月入住 4 晚

Happy Leung 于 2023年12月31日的回复

Dear Yukari,Thank you for your kind review. We appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Suen

2023年11月27日

2023 年 11 月入住 1 晚

Happy Leung 于 2023年12月31日的回复

Dear Suen,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Kwok Pan

商务旅客

2023年11月19日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

非常好, 推介

2023 年 11 月入住 1 晚

Happy Leung 于 2023年11月19日的回复

尊敬的Kwok Pan:感謝您下榻香港柏寧酒店並分享您的評價。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

4/10 很差

真实旅客

与家人出行

2023年11月14日

不满意：客房舒适度，住宿条件和设施

2023 年 11 月入住 5 晚

Happy Leung 于 2023年11月19日的回复

Dear Guest,Thank you for the review of our hotel. We will continuously monitor our quality of services and facilities to enhance guest's future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

SIU MING

2023年11月5日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 11 月入住 1 晚

Happy Leung 于 2023年11月9日的回复

Dear Siu Ming,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

6/10 一般

HOI YAN

2023年09月25日

2023 年 9 月入住 1 晚

Happy Leung 于 2023年09月28日的回复

Dear Hoi Yan,Thank you for taking the time to provide us with feedback on your recent stay with us. It is saddened to learn that your experience did not fulfil your expectations, please accept our sincere apologies. We will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

4/10 很差

Sai Yau

2023年08月13日

2023 年 8 月入住 1 晚

Happy Leung 于 2023年08月14日的回复

Dear Sai Yau,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

Richard

2023年08月10日

2023 年 8 月入住 1 晚

Happy Leung 于 2023年08月14日的回复

Dear Richard,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

KOWEN

2023年08月1日

2023 年 7 月入住 2 晚

Happy Leung 于 2023年08月9日的回复

Dear Kowen,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

Anna

团体旅客

2023年07月24日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2023 年 7 月入住 3 晚

Happy Leung 于 2023年07月26日的回复

Dear Anna,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

Cheng Hei

2023年07月24日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Basic average hotel room setup

Basic average hotel room setup, nothing to complain about but also nothing special.

2023 年 7 月入住 1 晚

Happy Leung 于 2023年07月29日的回复

Dear Cheng Hei,Thank you for staying with us once again. We are glad that you had a pleasant stay. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Ka man

2023年07月9日

2023 年 7 月入住 1 晚

Happy Leung 于 2023年07月16日的回复

Dear Ka Man,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

6/10 一般

Yen Loong

2023年07月8日

2023 年 7 月入住 1 晚

Happy Leung 于 2023年07月10日的回复

Dear Yen Loong,Thank you for your kind review of our hotel. We appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

真实旅客

商务旅客

2023年05月27日

满意：员工和服务，清洁度

2023 年 5 月入住 2 晚

Happy Leung 于 2023年05月29日的回复

Dear Guest,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

yuk ki eric

2023年04月26日

2023 年 4 月入住 4 晚

Happy Leung 于 2023年04月30日的回复

Dear Eric,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Shiao Yun

2023年04月25日

2023 年 4 月入住 3 晚

Happy Leung 于 2023年04月30日的回复

Dear Shiao Yun,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

JOSE

2023年04月23日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

地理位置好，酒店環境時尚、整潔、舒適

地理位置很好，周圍都有食肆、購物、戲院等，非常方便。酒店環境時尚、整潔、舒適。十分滿意這次入住體驗。

2023 年 4 月入住 1 晚

Happy Leung 于 2023年04月25日的回复

尊敬的Jose:感謝您下榻香港柏寧酒店並分享您的評價。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

6/10 一般

Jacqueline

2023年03月19日

2023 年 3 月入住 1 晚

Happy Leung 于 2023年04月14日的回复

Dear Jacqueline,Thank you for your review and we will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

KELVIN

与配偶出行

2023年03月13日

满意：住宿条件和设施，清洁度

知道酒店想行環保♻️路線，但可以喺GSR度整多個tab詢問客人要唔要牙刷、牙膏嗰啲。

2023 年 3 月入住 1 晚

Happy Leung 于 2023年04月14日的回复

尊敬的Kelvin:感謝您下榻香港柏寧酒店並分享您的評價。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

8/10 还可以

Lam Kit

2023年03月12日

2023 年 3 月入住 1 晚

Happy Leung 于 2023年04月14日的回复

Dear Lam Kit,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

kan

2023年03月6日

2023 年 2 月入住 4 晚

Happy Leung 于 2023年03月11日的回复

Dear Kan,Thank you for the perfect review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Shou Ping

商务旅客

2023年03月5日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

服務親切有效率

印象最深刻的是服務人員面帶笑容，積極有效率，其他就是星級飯店應有的規格，老飯店中規中矩沒有新飯店的酷炫設施，但品味還是有的。

2023 年 2 月入住 3 晚

Happy Leung 于 2023年03月11日的回复

尊敬的Shou Ping:感謝您下榻香港柏寧酒店並分享您的評價。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

6/10 一般

真实旅客

与家人出行

2023年02月28日

满意：员工和服务、住宿条件和设施、客房舒适度

浴室設施保養較差。座廁（地下附近）很多塵，浴缸內有油漆膠漬。

2023 年 2 月入住 1 晚

Happy Leung 于 2023年03月11日的回复

尊敬的客人:感謝您入住酒店並分享您的評價。您的入住體驗沒有達到您的期望，對此我們深表歉意。您的意見已轉達給相關部門，我們定會積極跟進，尋求改善，努力提升客人的每一次入住體驗。我們希望在不久的將來有機會為您奉上更好的住宿體驗。客戶服務經理敬上

6/10 一般

Wai Yan Fiona

团体旅客

2023年02月13日

满意：住宿条件和设施，员工和服务

2023 年 2 月入住 2 晚

Happy Leung 于 2023年02月26日的回复

Dear Valued Guest,Thank you for your review of our hotel. We appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

PATRICK

2023年01月18日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

8/10 还可以

Lam Kit

2023年01月7日

2023 年 1 月入住 1 晚

Happy Leung 于 2023年01月24日的回复

8/10 还可以

Lam Kit

2022年12月31日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 12 月入住 1 晚

Happy Leung 于 2023年01月1日的回复

6/10 一般

sin keng

2022年12月23日

2022 年 12 月入住 1 晚

Happy Leung 于 2023年01月1日的回复

Dear Sin Keng,Thank you for your review of our hotel. We appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

真实旅客

2022年12月17日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

行政樓層房間寬敞,設備齊全及潔淨,獨立坐廁間,不影响他人使用淋浴間或梳洗,設計很有心思。行政酒廊每位員工都很殷切友善,但食物種類少,沒有麵飽類,芝士,凍肉及沙律蔬菜,點心,也不是自助的,每次添加咖啡茶及食物皆要向服務員落單,幸好他們經常在附近,但就辛苦了他們。可能這是因疫情而作的暫時性安排,希望疫後能增加食物種類讓人客可自行取食。有些坐椅靠背較斜,不方便進食,作小睡很舒適。整體住宿體驗是良好的。

2022 年 12 月入住 1 晚

Happy Leung 于 2023年01月1日的回复

尊敬的客人:感謝您下榻香港柏寧酒店並分享您的評價。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

10/10 超赞

LEUNG KIN

与家人出行

2022年11月27日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

方便優質酒店

方便, 員工態度友善, 房間清漯整齊, 而且享維園景

2022 年 11 月入住 7 晚

Happy Leung 于 2022年11月30日的回复

尊敬的Leung Kin:感謝您下榻香港柏寧酒店。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

8/10 还可以

Jun

与家人出行

2022年11月26日

满意：客房舒适度，住宿条件和设施

2022 年 11 月入住 5 晚

Happy Leung 于 2022年11月30日的回复

Dear Jun,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Lam Kit

2022年11月16日

2022 年 11 月入住 1 晚

Happy Leung 于 2022年11月23日的回复

8/10 还可以

James T.

商务旅客

2022年10月16日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 10 月入住 5 晚

Guest Experience Manager 于 2022年10月16日的回复

Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future.

8/10 还可以

James T.

商务旅客

2022年10月15日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 10 月入住 6 晚

Happy Leung 于 2022年10月24日的回复

Dear James T,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Fung Ming Connie

2022年09月29日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2022 年 9 月入住 3 晚

Happy Leung 于 2022年10月24日的回复

Dear Fung Ming,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Shing Fung Wallace

2022年09月20日

2022 年 9 月入住 1 晚

Leo Siu from Front Office 于 2022年09月21日的回复

Thank you for your positive comment!We are looking forward for your next visit in the nearest future!

8/10 还可以

Kai fung

2022年09月13日

满意：员工和服务

2022 年 9 月入住 2 晚

Happy Leung 于 2022年09月28日的回复

尊敬的Kai Fung:感謝您下榻香港柏寧酒店。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

8/10 还可以

Agnes

与家人出行

2022年09月7日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Convienient

2022 年 9 月入住 2 晚

Happy Leung 于 2022年09月28日的回复

Dear Agnes,Thank you for staying with us. We are glad that you had a pleasant stay. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 还可以

真实旅客

2022年09月5日

满意：清洁度、员工和服务、客房舒适度

整體都很好

地點方便，房間夠光同潔淨，很好!

2022 年 9 月入住 1 晚

Happy Leung 于 2022年09月28日的回复

尊敬的客人:感謝您下榻香港柏寧酒店。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理敬上

8/10 还可以

Agnes

2022年09月4日

2022 年 9 月入住 2 晚

8/10 还可以

真实旅客

2022年09月4日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Nice hotel with good location

Excellent location in the heart of shopping district. Very comfortable stay. My room is facing Victoria Park also with sea view. Enjoyable views but the windows are dirty which is a pity in obstructing the view.

2022 年 9 月入住 1 晚

Happy Leung 于 2022年09月28日的回复

Dear Valued Guest,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 超赞

Hiuching

2022年09月3日

2022 年 9 月入住 1 晚

Happy Leung 于 2022年09月28日的回复

Dear Hiuching,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

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关于柏宁酒店的点评

点评

很好

8.6/10

8.6/10

8.0/10

8.2/10

8.4/10

点评

10/10 超赞

RUIHAN，Arcadia

RUIHAN

10/10 超赞

jay

jay

8/10 还可以

Jun

Jun

10/10 超赞

li yun

li yun

10/10 超赞

Ta Chou

Ta Chou

10/10 超赞

Janet

Janet

10/10 超赞

WING TING JENNY

WING TING JENNY

10/10 超赞

Phoebe

Phoebe

2/10 糟糕

Yukari

Yukari

10/10 超赞

Suen

Suen

10/10 超赞

Kwok Pan

Kwok Pan

4/10 很差

真实旅客

真实旅客

10/10 超赞

SIU MING

SIU MING

6/10 一般

HOI YAN

HOI YAN

4/10 很差

Sai Yau

Sai Yau

8/10 还可以

Richard

Richard

8/10 还可以

KOWEN

KOWEN

8/10 还可以

Anna

Anna

8/10 还可以

Cheng Hei

Basic average hotel room setup

Cheng Hei

10/10 超赞

Ka man

Ka man

6/10 一般

Yen Loong

Yen Loong

8/10 还可以

真实旅客

真实旅客

10/10 超赞

yuk ki eric

yuk ki eric