Birmingham Hoover Metropolitan Complex Hotels

"Amy and Cvett at front desk were wonderful, for some reason the property charged us 3 times for a one night stay, Amy gave us credit for one of the first two, but in the middle of the night I was charged a third time, Cvett was kinda enough to hopefully fix that, but in the meantime I have a over $200 hold on my credit card which hurts when you have 3 weeks of vacation left"

"Yes"

"This is my second time staying here. The place is very clean. Staff is always friendly. Valet service top notch. The rooms are clean. Beds are very comfortable. Outside pool is very nice. "

"Most definitely would book again!!! Hotel was clean and the breakfast was amazing!"

"Will not stay here again. The staff was friendly however I was not a fan of the cleanliness. There was something spilled in the floor all throughout the lobby into the elevator. It was still there the next morning when we went to leave as well. Was never cleaned up. There was a musky smell throughout the entire place. In serious need of renovations. Went to find something to drink and all they had available was at the front desk in a cooler that apparently did not work. It was hot… Went to get ice and the ice maker was broke. Went to 3 different floors before I got one that worked. Convenient location and friendly staff but that’s all this place had going for it. "

"As of April 2026 this place is nearly new. It’s a unique set up to me. It’s a Homewood Suites on one side and HGI on the other, shares the same lobby. My only 2 issues are that breakfast on the HGI side is lactate $15, and it’s prob not worth $5. Empty dishes, empty coffee and non helpful staff. We had a check in issue and were told the manager was off on Saturdays and could not help us, but he was actually just around the corner and finally came out. It will take a little intentional effort to keep the hotel nice and new."

"The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom."

"The staff was amazing, so friendly & helpful! Parking was plenty & the rooms were definitely cleaned and well maintained! Definitely a place to book if you’re in BHam/Hoover area."

"Love staying here"