Surabaya House of Sampoerna Hotels

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Great Hotel and Friendly Staff!"

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Check first before booking include breakfast or not,make sure okay"

"Breakfast was weak, not much options. The bath towels was worned and old."

"The hotel is a top notch hotel strategically located near tunjungan Plaza. The staff are very helpful and friendly with super clean rooms and a big tv to stream your favourite shows and movies on sites like Netflix and the breakfast was excellent."

"Great location"

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Everything about this hotel was great. I had no issues with anything. Definitely recommend this hotel."

"Location near port of Tanjung Perak. Nice staff and room's always clean."

"Perfect"

"Staff was very helpful and friendly. Assisted me in many different ways."

"Comfy bed"

"Todo correcto"

"It"s an old hotel, but the bed is very comfortable"

"Manglende toiletpapir, sengen var redt op men sengetøjet var ikke skiftet. Bruseren fungerede slet ikke, sorte hår ved håndvasken og værelset var generelt snusket og urent."

"The price was right, but I would have almost prefered sleeping on the street. Very run down and dirty property. Flies on my floor The reception was good for checkin, but that was the only positive. Well, the WIFI was fast as well."