套房, 2 张大床, 无烟房 | 高档床上用品、办公桌、笔记本电脑工作区、遮光窗帘

关于La Quinta旅馆与套房,由维亚德姆提供,位于伍德兰/春天地区的点评

2.5 out of 5

点评

7.4

还可以

10 分 - 超赞。393 条好评,共有 1000 条点评" "
8 分 - 还可以。258 条好评,共有 1000 条点评" "
6 分 - 一般。123 条好评,共有 1000 条点评" "
4 分 - 很差。98 条好评,共有 1000 条点评" "
2 分 - 糟糕。128 条好评,共有 1000 条点评" "

7.6/10

清洁度

8.2/10

员工和服务

6.8/10

服务设施

7.4/10

住宿条件和设施

6.8/10

环保

点评

8/10 还可以

hsy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good experience and the room is clean
2019 年 7 月入住 1 晚

10/10 超赞

Brittany

满意:清洁度、员工和服务、住宿条件和设施
Love it
2024 年 4 月入住 1 晚
Janel 于 2024年05月4日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. It is always a pleasure to receive positive feedback. I am particularly pleased that you found we met all your expectations during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 一般

ANDREE

商务旅客
不满意:清洁度
It’s supposed to be a non smoking hotel and I complained because one room next to mine were smoking grass and the smell was all over
2024 年 4 月入住 7 晚
Janel 于 2024年05月4日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 还可以

Dora L

满意:清洁度、员工和服务、住宿条件和设施
There were smokers on our floor and it's a non-smoking facility.
2024 年 4 月入住 1 晚
Janel 于 2024年05月4日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 一般

Mitchell

与家人及幼儿出行
不满意:清洁度、服务设施、住宿条件和设施
The pool was not the best. The hot tub eas disgusting and the main pool looked liked it wasnt cleaned in weeks.
2024 年 4 月入住 5 晚
Destiny Owens 于 2024年04月27日 的回复
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our property as we strive to make each stay enjoyable.

4/10 很差

MARCOS

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
Microwave not working and no silverwares in room, when they a mini kitchen.
2024 年 4 月入住 3 晚
Janel 于 2024年04月21日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 很差

Cindy,Lowell

与家人出行
不满意:住宿条件和设施,员工和服务
Other than the room being reasonably clean, the rest of the hotel had a lot to be desired. They do not have blow dryers in the room. You need to get it from the front desk and make sure to return it after your stay or you’ll be charged a fee to have the cleaning staff return it for you. The kitchenette had nothing in it. If you want to cook or heat something up, you again need to go to the front desk and get it to bring to your room. The only cutlery is plastic throw away spoon knives and forks. No utensils to actually cook with. There is no phone in the room. So if there’s a problem, you again need to go down to the front desk. The pool and jacuzzi are unusable. Not only is the water black in the jacuzzi but you need to be able to reach over a fence that is at least 6’ tall to unlatch the gate leading to that area. Most people, including the front desk person can’t do that. So you can’t get in or out of that area unless you’re over 6’ tall.
2024 年 4 月入住 2 晚
Janel 于 2024年04月14日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 糟糕

Sayla

与家人出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Horrible
2024 年 4 月入住 1 晚
Destiny Owens 于 2024年04月12日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 还可以

Shermaine

Need deposit back into my account
2024 年 3 月入住 1 晚
Janel 于 2024年04月6日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

DAVID MANUEL,MONTERREY

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito hotel
2024 年 3 月入住 1 晚
Janel 于 2024年03月30日 的回复
Dear David, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. It is always a pleasure to receive positive feedback. I am particularly pleased that you found we met all your expectations during your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Janel Romero, AGM

2/10 糟糕

Shad

与家人出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was fairly rude and the property was definitely try and run down.
2023 年 12 月入住 3 晚
Janel 于 2024年03月30日 的回复
Dear Shad, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Janel Romero, AGM

10/10 超赞

GAMALIEL

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
EVERYTHING IS OK
2024 年 3 月入住 6 晚
Destiny Owens 于 2024年03月25日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

8/10 还可以

Vishal

商务旅客
满意:清洁度、员工和服务、服务设施
Bath tub and door locks required replacement.
2024 年 3 月入住 1 晚
Destiny Owens 于 2024年03月25日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

10/10 超赞

victor

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
front desk people was always nice
2024 年 3 月入住 4 晚
Destiny Owens 于 2024年03月25日 的回复
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

6/10 一般

Joyce

与家人出行, 商务旅客
满意:员工和服务
不满意:服务设施
Very disappointed the hot tub was not working. Website indicated no issues when I booked, that was the #1 reason I booked with this hotel was that it indicated a hot tub.
2024 年 3 月入住 1 晚
Destiny Owens 于 2024年03月25日 的回复
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

2/10 糟糕

Jacob

2024 年 3 月入住 1 晚
Janel 于 2024年04月6日 的回复
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston North-Spring. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet all your expectations during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 超赞

Katie

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was so nice and patient with me and my children
2024 年 3 月入住 2 晚
Destiny Owens 于 2024年03月25日 的回复
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

10/10 超赞

Michael

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved my suite, it was very clean appreciated the kitchen space and the bed was very comfortable.
2024 年 3 月入住 1 晚
Destiny Owens 于 2024年03月25日 的回复
Maintaining a clean and comfortable environment for our guests is a top priority, and we're delighted that our efforts stood out during your stay. Your compliments about the cleanliness of our facilities are greatly appreciated and provide validation for the hard work our team puts in.

10/10 超赞

Wes

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was kind and courteous.
2024 年 3 月入住 2 晚
Destiny Owens 于 2024年03月11日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back soon..

8/10 还可以

Ryan

满意:清洁度、员工和服务、住宿条件和设施
The location was great for us
2024 年 3 月入住 3 晚
Destiny Owens 于 2024年03月11日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back soon.

8/10 还可以

Alonda

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
Destiny Owens 于 2024年03月11日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. We hope to see you back soon.

10/10 超赞

Nina

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Annie customer service was amazing, I will be back soon thank you 😊
2024 年 2 月入住 1 晚
Destiny Owens 于 2024年03月11日 的回复
Thank you very much for your very thorough review. We appreciate your business and taking your valuable time to review our hotel. I will make sure to pass along to Annie the great review you left for her great customer service! We hope to see you back soon.

6/10 一般

Cynthia

Ok
2023 年 12 月入住 1 晚
Destiny Owens 于 2024年03月11日 的回复
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that we did not meet all your expectations. We have taken your feedback on board and will strive to make improvements accordingly.

2/10 糟糕

Belia

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
The stay at this property has been less than pleasing. I became a bit concerned driving up to the hotel as it was a VERY sketchy area and for 3 women traveling, that's concerning. From the minute I checked in, it was one disappointing moment after another. First, when I checked in, I was informed that the hot tub was out of season. That was the MAIN reason I selected this hotel over others and was willing to pay a little extra. Nowhere on the site description did it indicate that the hot tub would be out of season.In addition to that, they rang my debit card for over $100 MORE than the rate I was quoted from Travelocity. I had to bring it to her attention immediately and at first she didn't believe me but regardless she said to come to her when we check out and she would take care of it. She was very apologetic and explained it was a new system and said she would take care of it AFTER we checkout because she didn't want to take any chances of messing it up again. Our AC/Heater didn't work right and we were not able to switch rooms. The ice machine was broken as well. The ice machine wasn't that big of a deal but it was just one more perk that wasn't available. Normally, we are pleased with La Quinta, but unfortunately this location was not up to par.
2024 年 2 月入住 2 晚
Destiny Owens 于 2024年02月19日 的回复
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

8/10 还可以

SUSAN

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Toilet lever was broken.
2024 年 2 月入住 1 晚
Destiny Owens 于 2024年02月12日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it., I have shared your experience with my executive team, and we will review our options to prevent this experience from occurring in the future.

6/10 一般

Ana

与配偶出行, 商务旅客
不满意:住宿条件和设施,服务设施
Hotel is shabby and worn. Towels in my room were thin and raggedy. No iron or ironing board or blowdryer in room.
2024 年 2 月入住 1 晚
Destiny Owens 于 2024年02月12日 的回复
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will strive to make improvement accordingly.

10/10 超赞

Adalberto

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 14 晚
Destiny Owens 于 2024年02月5日 的回复
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

8/10 还可以

Alejandro

满意:清洁度
Cuidar pequeños detalles hace la diferencia
Descuidan aspectos sencillos como no poner agua en los cuartos, falta de jabón, de shampoo, toallas muy pequeñas. El colchón viejo y deformado
2024 年 1 月入住 5 晚
Destiny O 于 2024年01月31日 的回复
We're sorry to hear that you didn't receive the level of service we strive to provide to all of our guests. Please know that we are taking this feedback very seriously, and we will be addressing it with our team.

6/10 一般

Alondra

与家人及幼儿出行, 商务旅客
不满意:服务设施
We found a cockroach
2024 年 1 月入住 2 晚
Destiny Owens 于 2024年01月15日 的回复
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you did not have a great experience at our hotel. We have taken your feedback on board and will work with our team to ensure improvement accordingly.

10/10 超赞

Mary

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
La Quinta Inn & Suites in Spring, Tx
This is was a very good visit to Spring, Texas to visit our family. The hotel was very clean and attractive to look at. The complimentary breakfast was excellent and the coffee was very good. Plenty of parking and very well lit The beds were nice and solid. There was one thing I missed and that was the hair dryer and the pillows were on the hard side. Otherwise, it was and excellent stay and this hotel made it for a very pleasant and comfortable visit.
2023 年 12 月入住 3 晚
Destiny Owens 于 2024年01月4日 的回复
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

10/10 超赞

Kelon

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Destiny Owens 于 2024年01月3日 的回复
We loved having you here and we hope to see you again.

2/10 糟糕

Humberto

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
Xxx
2023 年 12 月入住 4 晚
Destiny Owens 于 2023年12月27日 的回复
I apologize for your recent experience at the Days Inn as we failed to meet your standards, I have shared your experience with my team. We have taken your feedback on board and will strive to make improvements accordingly.

10/10 超赞

Brian

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Home for the Holidays!!
Very nice place!
2023 年 12 月入住 2 晚
Destiny Owens 于 2024年01月3日 的回复
We loved having you here and we hope to see you again.

10/10 超赞

Kimberly

与配偶出行
满意:服务设施
Had a wonderful stay. Staff was very friendly the room was very nice and clean. Enjoy the stay I would recommend it and I would come back again
2023 年 12 月入住 1 晚
Destiny Owens 于 2024年01月3日 的回复
Thank you for your review, we appreciate the time you have taken to provide us with this valuable feedback. We look forward to welcoming you back in the future.

10/10 超赞

Clarice

2023 年 12 月入住 1 晚
Destiny Owens 于 2024年02月5日 的回复
Thank you for sharing a review of your recent stay at La Quinta Inn & Suites. Our team here is committed to providing great customer service and we are thrilled to hear that we made a good impression on you. We hope you will visit us again soon.

10/10 超赞

Gregg

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great breakfast buffet. Halls were bright. Room was clean with adornments.
2023 年 12 月入住 1 晚
Destiny Owens 于 2024年01月4日 的回复
We're glad to hear you enjoyed our service and had a comfortable stay. We'll pass on your thanks to our staff. We look forward to welcoming you back in the future.

10/10 超赞

Lakisha

与家人出行
满意:住宿条件和设施
Would book here again
2023 年 12 月入住 2 晚
Destiny Owens 于 2024年01月4日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. Hope to see you back soon!

8/10 还可以

Diana

满意:住宿条件和设施,员工和服务
2023 年 11 月入住 1 晚
Destiny Owens 于 2024年01月4日 的回复
We loved having you here and we hope to see you again.

10/10 超赞

Lauren,San Antonio

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean and safe
2023 年 11 月入住 1 晚
Destiny Owens 于 2024年01月4日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it. Hope to see you back soon!

8/10 还可以

Terri

带宠物出行
满意:清洁度、员工和服务、住宿条件和设施
Employees are efficient and quick to respond. The room was comfortable except the couch which had some tears in it. Really liked the availability of plugs next to the bed to charge things.
2023 年 11 月入住 2 晚

6/10 一般

Colleen

与配偶出行
不满意:清洁度、员工和服务、住宿条件和设施
They said have pool and hot tub but close due to cooling down in Texas. But didnt say til after i got there. Something they should have updated there what they have on internet. I thought that was terrible. And now have 50 more dollars out of my account.
2023 年 11 月入住 1 晚
Destiny Owens 于 2024年01月15日 的回复
Thank you for taking the time to give us your most honest feedback, as a valued guest we greatly appreciate it.

6/10 一般

Justin

与家人出行, 带宠物出行
满意:清洁度
不满意:住宿条件和设施
There was a very odd smell throughout the hotel. Kind of an Indian food and Marijuana mix of smells. Walls are so thin, even normal walking produces stampede like noise if someone is in a room above you. Coffee is made incredibly strong/thick, and there are no extended creamer options. Decent option if only needing a place to sleep at night for a day or two.
2023 年 11 月入住 2 晚
Destiny Owens 于 2024年01月4日 的回复
I apologize for your recent experience at my hotel as we failed to meet your standards, I have shared your experience with my team and we will review our options to prevent this experience from occurring in the future.

10/10 超赞

Sharla

与家人及幼儿出行, 与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Definitely one of the best hotels I’ve ever stayed at for that price!!!! Will highly recommend this place to people in the future!! Amazing staff, easy to get too, and right in the heart of the city!!! This is a diamond in the ruff!!!
2023 年 11 月入住 3 晚

4/10 很差

Leanna

与家人出行, 商务旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Friendly front desk staff but the rooms were dirty with hair in towels and sheets. Overall motel needs an overhaul in updating and a scrub down.
2023 年 11 月入住 1 晚

10/10 超赞

LAKISHA

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

6/10 一般

Jessica

满意:员工和服务
2023 年 11 月入住 1 晚

10/10 超赞

Kathryn

2023 年 11 月入住 2 晚

10/10 超赞

Monday

满意:清洁度、员工和服务、住宿条件和设施
Excellent customer service
2023 年 11 月入住 2 晚

8/10 还可以

CALLIE

2023 年 11 月入住 1 晚
Destiny Owens 于 2024年01月4日 的回复
We loved having you here and we hope to see you again.

10/10 超赞

Max

满意:清洁度、员工和服务、住宿条件和设施
Nice facility
2023 年 11 月入住 2 晚