休伦堡度假短租

“I had a very disappointing experience with this property and would not recommend it. Communication was poor from the beginning. The owner did not answer calls and failed to return messages. When I finally reached him, he denied the luggage storage option that had previously been discussed before check-in. During our conversation, he was rude, raised his voice, and was unprofessional. The accommodation was also completely different from what was advertised. I booked a two-bedroom villa but was……

“Access was a little difficult if you dont speak the language or dont have a carrier/signal there. I was only able to get access through friend who spoke the language and we demonstrated that not one of our phones could get access unfortunately. After communicating they were considerate enough to leave me a key.”

“距離Zürich HB只是步行8分鐘左右 Online自助check in之後會給你一個 密碼登入大樓，電梯及房間。 不過我不幸地，他們給我的密碼不能使用，要聯絡客服，大約半個鐘才有新密碼進入電梯，上去房間。 酒店設計modern and clean, 有廚具， 而且樓下便是supermarket! 非常方便! ”

“我們有4個人，租這家附有廚具的飯店兩晚。我們準備食材打算在飯店煮晚餐，但我們到飯店時發現雖然有爐具，但却沒有任何一個鍋子（包括湯鍋跟炒鍋），有烤箱，卻沒有烤架、烤盤。 我們打第一次電話給飯店，飯店說馬上送來，我們等了一小時，打了第二次電話，飯店說20分鐘會到，於是我們等了兩小時，沒有半個人來，飯店讓我們一直等也都沒聯絡我們，我們打了第三次電話，結果飯店說晚上不送來了，要隔天早上9:00後才送，我們要求賠償，飯店要我們寫mail，我們寫了，到現在沒有收到任何回覆。 隔天早上，我們外出時，飯店送來兩個湯鍋放在爐上，一個直徑約24公分，一個約直徑12公分，不僅小，而且還很髒。這樣的服務真的太差了，附有廚具卻不能讓人做飯，跟飯店所提的設備根本不相符，飯店是違約的。”

“This location is a bus ride From the center of Lucerne. Not terrible but keep it in mind if you have luggage. It is close to the bottom of the Pilatus lift, so that’s an advantage. Room is quite small. Shared kitchen, bathroom and common space. Private shower. Overall it was good and worth the price”

“Ursula is such a nice and friendly lady. We were in constant communication via email before the trip which is a blessing because you are kind of lost when going to a brand new place.”

“Comodidad y servicio de lavadoras incluido”

“Apartment was very nice and clean.The host was responsive and considerate.Everything we needed was provided.The view was incredible from the patio.The parking space was very nice and free of charge.Also no extra charge to use washer and dryer.Will definitely love to come back again.”