"This hotel has been nothing but a joy to stay at! There are plenty of places where you will have far better amenities in terms of big brand hotels, but this is a boutique hotel and well that it’s selling point. It’s the customer service and attention to detail they provide to their customers.
I would like to start off by giving a special thank you to Julie! She is the best of the best without a shadow of a doubt.
I mean from the minute I met her! She has been nothing but funny, but do not mistake that as being unprofessional. She is razor sharp, she has everything under control, multiple guests, check-in and check-outs but she never forgets to engage with everyone. She is very helpful and is willing to do her best always, she gives the best local recommendations for food and she even arranged some lovely extras for being a long stay guest! She booked me an airport car free of charge and even went to the effort of leaving me two gifts! The Vietnamese hospitality is legit for real.
The other noticeable members of staff were Linh, Jess & Tina who were nothing but a bundle of joy, they were so kind to me from the minute I stepped into the hotel. They were so welcoming and have only tried to make my stay the best it can be. Travelling a lot for work on your own can get boring but when you have staff like this. You feel like you have family away from home. They treat you like you are part of the family and I appreciate that beyond anything else.
I would like to thank everyone!"
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