“We stayed in one of the offsite casa style rooms which was perfect for our family (we were parents travelling with two teenagers). Room was clean and had all we needed for our two night stay. We appreciated the afternoon scones and tea in the main hotel. We were surprised that our rooms didn’t have any housekeeping between our first and second nights so I’m not sure if that was part of the casa room service or not but our request for addition towels was taken care of quickly!”
“Room dirty , no remote for tv No breakfast in morning even though we were charged for breakfast,no one available at all in the morning,tried calling the phone number supplied but no answer , finally got the manager at 12oclkck midday ,told them about my issues and they did not care in the slightest ,told me to contact hotels .com ,absolutely disgusting behaviour customer service zero . Do not recommend this place to anyone . ”
“The hotel is beautiful and the amenities such as the pool, workout room, etc. are excellent. We enjoyed a lovely dinner in the finer dining restaurant. The service was great at check in, check out and the restaurant.
Our room was extremely spacious and very nice. The bed was comfortable, the bathroom spacious and the sitting area very nice.
The big negative is there is no air conditioning. I guess I should have assumed this since the building is so old but we have stayed at older places that……
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