I stay here 4 nights. The house keeping skip Clean my room twice. I usually leave the room before 11am. However, the front desk take care it soon after call them. They are very to responds my request. I will like to stay with here again.
Batter
4/10 很差
Mark
商务旅客
2024年06月12日
不满意:服务设施,员工和服务
No daily housekeeping service unless you request by calling front desk. I did that, and they still did not service my room. Boooooooo.
Mark
2024 年 6 月入住 2 晚
10/10 超赞
David
2024年06月12日
满意:清洁度
David
2024 年 6 月入住 1 晚
8/10 还可以
Peter,Champaign
与家人及幼儿出行
2024年06月2日
满意:清洁度、员工和服务、住宿条件和设施
About the only thing I can complain about was breakfast. Its not apparent its not complimentary, and for the quality its overpriced. I think you're better finding off a local pancake house for breakfast.
Peter
2024 年 5 月入住 1 晚
10/10 超赞
Daniel
与配偶出行
2024年05月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean ,quiet and comfortable
Daniel
2024 年 2 月入住 1 晚
10/10 超赞
Erin
2024年05月27日
满意:清洁度、员工和服务、住宿条件和设施
Friendly staff, quiet, convenient to Rocket Center
Erin
2024 年 5 月入住 2 晚
8/10 还可以
Kathy
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, staff very nice! Dining right there in lobby area. We had a nice breakfast every morning! Also bar available in evening.
Kathy
2024 年 5 月入住 3 晚
8/10 还可以
Kwan
2024年05月26日
满意:住宿条件和设施
Kwan
2024 年 5 月入住 1 晚
8/10 还可以
Lori
2024年05月25日
满意:清洁度、员工和服务、住宿条件和设施
I regret to say we would probably choose a different hotel than this one if we stayed again. The hotel staff was friendly and our room was clean however we did have a few concerns about their policies.
The mattresses are not covered or protected by either a mattress protector or a mattress pad. This resulted in only a thin fitted sheet between you and the mattress. The quality of the fitted sheet was so poor the corners come up when you sleeping exposing the mattress.
One of my favorite amenities found at a Hilton Garden Inn is their in-house restaurant. Breakfast is an additional charge which can be À la cart cereal for $2.50 or a waitress served buffet for $18.50. The downside to this location is you can’t see what options are available because they are kept covered and only accessible by the cook.
We will try another location to see if these policies are just for this location or at all of the Hilton Garden Inns before passing judgment on this hotel chain.
It is a great location with a lot of shopping locations.