伊迪尔怀尔德旅馆位于艾迪尔怀尔德,周边适合步行游览而且周边购物便利。想要外出活动的旅客可逛逛棕榈泉空中缆车,所有旅客都可前往印度安峡谷和棕榈峡谷欣赏自然景观。爱德怀自然中心和Camelot Park Family Center同样值得参观。别忘了参加众多户外活动,如攀岩、爬山和山地骑行,或者使用附近的自行车租赁服务,自助畅游艾迪尔怀尔德。
When I told them that the bathtub plug was broken and hot water was not filling up, they said they would come to fix it in 30 minutes. However, no one came. As a result, I was not able to use the bathtub. Also, I cannot use the heating. There is a wood stove, but there is not enough wood. The entrance door is not properly installed, so a draft comes in and it is cold.
Wataru
2024 年 5 月入住 1 晚
4/10 很差
Alex
与家人出行
2024年05月19日
不满意:服务设施,员工和服务
Things were fine. My problem was the staff. Anytime I had a question or went to the front office, nearly everyone I encountered seemed annoyed and didn’t care to give direct answers. When we checked in, the gal at the desk didn’t inform us of anything. She took my card and info, and that was that.
All of this pertains the the Strawberry Creek location. If you’re providing a service that people are spending good money on, be kind. Understand that without the guests, your business wouldn’t be what it is.
Alex
2024 年 5 月入住 2 晚
10/10 超赞
Charles
2024年05月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This is a wonderful property that was recently added to the Idyllwild Inn that is offsite called the strawberry Creek Inn and this brand new and very nice!
Charles
2024 年 5 月入住 1 晚
8/10 还可以
Peter
2024年05月13日
Peter
2024 年 5 月入住 2 晚
4/10 很差
Tashi
与家人出行
2024年05月12日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I liked the cleanliness of the room. However, the check in process was terrible. I was told by the front office that I would be able to check in anytime after 3pm. However, I was unaware that the front office would close at 8pm. When I had let the front office know that I would be arriving after 8pm, they said they would allow me to check in after 8pm as long as I followed the instructions sent to my email. The instructions sent to my email by the front office to check in were vague and confusing. I got to the Idylwilld Inn property at night and couldn’t find my room. I was walking around the property in the dark with my mom where there was limited lighting for at least an hour. There wasn’t too many people around. After that, another person came out of his room and my mom had asked him for help to find our room on the property. He said that there was another hotel called Strawberry Creek Inn that was a sister hotel to Idylwilld Inn. Unfortunately the front office did not notify me of this. We then drove to Strawberry Creek Inn and walked towards the side door leading to our room. No one was at the front office at Strawberry Creek Inn either. The key code that was given to us me in the check in email didn’t work. So then I found a sign on another door that had a phone number I could call for after hours service. After speaking with that person, I got the correct key code to get into my room at Strawberry Creek Inn. This was a very scary and confusing check in process.
Tashi
2024 年 5 月入住 1 晚
10/10 超赞
Martir
与家人出行
2024年05月11日
满意:清洁度、员工和服务、住宿条件和设施
Would go back
Martir
2024 年 5 月入住 1 晚
10/10 超赞
madeline
与家人出行
2024年05月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great ambience. Relaxing.
madeline
2024 年 5 月入住 1 晚
10/10 超赞
Jennifer
2024年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were fantastic!
Jennifer
2024 年 5 月入住 3 晚
10/10 超赞
Martin
2024年05月8日
满意:清洁度、员工和服务、住宿条件和设施
Staff are amazing, so helpful
Martin
2024 年 5 月入住 1 晚
10/10 超赞
Lesley
与配偶出行
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved staying in the cabin we always try to have an excuse to stay at this Inn. It’s super cozy and the customer service is very accommodating.