We were very disappointed in our stay. Uppn arrival, there were ZERO parking spaces for the hotel; we were forced to park in a lot that was not within view of the hotel itself. There is a motel 6 that shares the parking lot, and let's just say the patrons there did not seem...friendly, which also caused anxiety with parking our truck out of sight. The room was not clean; floors were dirty, stains on the couch cushions, and a spider crawling across the 'clean' towels in the bathroom. Upon check-in, the pool was crowded with rowdy teenagers who were in town for a baseball tournament, so we decided we would swim in the morning before check out. We set our alarm early and got our 2 year old ready to swim, only to find out the pool would not be opening because the teenagers had 'left something nasty in the pool' according to the the front desk associate. As if that wasn't enough, there was almost nothing remaining on the breakfast buffet by the time the baseball boys had eaten; only eggs and muffins remained with nearly an hour of breakfast time still remaining.
Let me just say that we only chose Holiday Inn, because of their amenities and their overall rating. Not being able to enjoy our stay has definitely left a stain on our impression of the Hotel Brand moving forward.