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关于交响曲套房的点评

4 out of 5
交响曲套房
No.41, Lapangan Symphony Business Park, Jalan Lapangan Symphony, Ipoh, Perak

点评

8.4

很好

10 分 - 超赞。77 条好评，共有 189 条点评" "
8 分 - 还可以。71 条好评，共有 189 条点评" "
6 分 - 一般。31 条好评，共有 189 条点评" "
4 分 - 很差。8 条好评，共有 189 条点评" "
2 分 - 糟糕。2 条好评，共有 189 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

8.2/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 2 晚

8/10 还可以

Yuk Cheung，香港

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚

10/10 超赞

Sai Tong David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
excellent.
2019 年 5 月入住 1 晚

8/10 还可以

CK

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
整体上还算满意
2017 年 12 月入住 2 晚

2/10 糟糕

Yijia

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Worst experience
During my two nights stay in this hotel, first night, I found ants on my bedsheets and pillows. I called hotel staffs, they didnt treat this issue very seriously, just asked cleaner changed bedsheets next day. The second day, we still get ants or bugs on the bedsheet, and now my whole body skin is allergy and itching. It was my worst experience ever.
2017 年 6 月入住 2 晚

10/10 超赞

Chen-Hao，台灣

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
住宿環境很棒,但是地理位置不太方便

10/10 超赞

Priscilla

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Kunihiko

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Haifeng，Singapore

满意：清洁度、员工和服务、住宿条件和设施
The room is clean and spacious. Facilities look good. The only drawback of my room is that it's at a low floor and so the sound of traffic is relatively loud. It didn't affect my sleep but my wife complained about it.
2023 年 12 月入住 1 晚

10/10 超赞

Wong，Ipoh

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
good
2023 年 12 月入住 1 晚

6/10 一般

真实旅客

OK and value for money
The rooms are quite old and dark at night. Services is OK. Breakfast option is so so. Not much around the hotel.
2023 年 12 月入住 2 晚

10/10 超赞

Rajam

与家人出行
满意：服务设施，员工和服务
Clean neat and very friendly front line staff.
2023 年 11 月入住 1 晚

10/10 超赞

POH LANG

2023 年 10 月入住 2 晚

8/10 还可以

Nor Faezan

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean hotel and convenient. Suitable for people with disabilities as the shower/toilet was equipped with railings. However, need to improve certain things example put in curtain shower, hot shower was slightly cold and to provide separate hair shampoo and body shampoo
2023 年 9 月入住 2 晚

6/10 一般

Bryan

与配偶出行
满意：员工和服务，清洁度
Reception and general hotel staff were always open to assisting with any issues/provide information in relation to Ipoh based activities/food, etc. An initial difficulty with our room was swiftly dealt with by allocating another room with no fuss. Staff of course have no control over underinvestment, but more than ready to resolve any difficulties to the best of their abilities. Restaurant staff, not quite as obliging!
2023 年 9 月入住 6 晚

8/10 还可以

Rohit

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The family room was of a decent size, could easily accomdate three adults. The room and bathroom condition was modern and very clean. Limited amenties in the bathroom but good water pressure for a shower. Breakfast was simple but adequate and tasty. Staff were very friendly and helpful. Overall a pleasant one night stay, would come back again.
2023 年 7 月入住 1 晚

8/10 还可以

Seng Jin

与配偶出行
满意：员工和服务，清洁度
It is a convenient location to many local attractions, however the room’s sound proofing needs improving as can hear people singing karaoke and dogs barking.
2023 年 4 月入住 1 晚

6/10 一般

siu kuen

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
1) cleanliness: the ventilator hood in wash rooms & behind the television wall mount was covered with dust clog. I have advised the front desk for that, NO FOLLOW UP. Eventually, I get hold of the housekeeping staff, and that was cleaned immediately. 2) location: the hotel is near to 3 temples within walking distance that is true(Sam poh tong, Nam Thean tong, Kuon yam tong). But the concern is they where on the other side of the highway, and there is not crossing facility. As safety is a concern we have a Grab taxi of RM 5 just to across the roads in 600M distance.
2023 年 3 月入住 5 晚

6/10 一般

KIM CHWEE

2023 年 3 月入住 3 晚

8/10 还可以

Norlie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
In Service room
Mee goreng daging- daging keras xboleb nak makan langsung..
2023 年 3 月入住 1 晚

10/10 超赞

EE LIANG

2023 年 2 月入住 2 晚

10/10 超赞

Cha

2023 年 1 月入住 2 晚

10/10 超赞

Sheng Jun

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
everything is good

4/10 很差

Hoon Low

2022 年 4 月入住 1 晚

10/10 超赞

Hanis

2022 年 3 月入住 1 晚

6/10 一般

Kazuki

2022 年 2 月入住 1 晚

10/10 超赞

zainalfikry

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable..
Wonderful ❤️
2021 年 12 月入住 1 晚

8/10 还可以

Andrew

与家人出行
满意：客房舒适度，员工和服务
Family trip
Room slightly not well maintained and clean up (dusty at desk/chairs/curtain area). Overall room is spacious just a bit noisy at night. Sounds proof can be improved. Breakfast many varieties just taste can be improved.
2021 年 12 月入住 1 晚

4/10 很差

真实旅客

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The space is huge and very worth every penny. But poor in amenities and average cleanlines. Still so far they can keep up for days to come for improvement
2021 年 2 月入住 3 晚

10/10 超赞

DANIEL

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family trip
Traveling during the pandemic moment was never so straightforward. The hotel was well adhered to covid-19 preventative SOP and they also provided the disposable gloves for the guests to take the breakfast from the buffet breakfast counter. Check in and check out is seamless and fast.
2021 年 1 月入住 1 晚
Hairil GM 于 2021年01月12日 的回复
Dear Sir, Thank you for staying with us. We are glad that you were happy with our services. Your kind comments will surely help motivate us further. We hope to see you again. Thank you.

6/10 一般

Tan

与家人出行
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Hope room cleanish hope improved
Room dusty and side tables got red mark dont look like ketchup aredy dry up Celling corner got spider web
2021 年 1 月入住 1 晚
Hairil GM 于 2021年01月4日 的回复
Dear Mr. Tan, thank you for staying with us. Your kind comments will help us improve further and the shortcoming will be addressed immediately. We hope to see you again soon. Thank you.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 10 月入住 1 晚

10/10 超赞

Ravi，kuala Lumpur. Malaysia

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Nice and comfortable reasonable price and food was good.
2020 年 10 月入住 1 晚
Hairil GM 于 2020年10月5日 的回复
Dear Mr Ravi, thank you for staying with us. We are glad that you enjoyed your stay. Your kind review will motivate us to excel further. We hope to see you again. Thank you.

6/10 一般

Valli karuppuah suppiah

与家人出行
不满意：清洁度
2020 年 8 月入住 2 晚
Hairil GM 于 2020年09月1日 的回复
Dear sir, thank you for your reviews. We assure you that your comments will help us improve further. Hope to see you soon. Thank you.

4/10 很差

Rosvinder

商务旅客
不满意：员工和服务、住宿条件和设施、客房舒适度
- Breakfast took 40 minutes to arrive even though pre-ordered the night before and informed of exact meal time preferred.
2020 年 7 月入住 1 晚
Hairil GM 于 2020年07月16日 的回复
Dear Sir, we truly apologize on the delay. We have taken immediate action and now we are already serving buffet breakfast. Once again our sincere apologies. Thank you.

8/10 还可以

Nor Hezrina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Stay
Reception - excellent Room - Good Entertainment - TV only 1 channel accessible; i.e. TV3 Cafe - food good. Service quite slow. Waited half an hour for breakfast to be served
Separate living area
2020 年 7 月入住 2 晚
Hairil GM 于 2020年07月8日 的回复
Dear Ms Nor Hezrina, thank you choosing us. Your kind comments will help motivate us further to improve. We will surely improve on any shortcomings. Thank you and have a great day.

10/10 超赞

Sarman

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 1 晚
Hairil GM 于 2020年07月8日 的回复
Dear Sir, thank you for choosing us. We are glad that you had a great stay. We hope to see you again.

6/10 一般

真实旅客

2020 年 3 月入住 1 晚

8/10 还可以

Seowyean T

满意：清洁度、员工和服务、住宿条件和设施
Clean Room and services was good but they put us front of room near road traffic was very noisy 😓
2020 年 2 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
不满意：客房舒适度，清洁度
2020 年 2 月入住 1 晚

10/10 超赞

真实旅客

2020 年 1 月入住 2 晚

10/10 超赞

Fong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
2020 年 1 月入住 3 晚
kuma 于 2020年01月28日 的回复
We are happy that you enjoyed our hospitality and we look forward to have you again at Symphony Suites Ipoh. Thank you

6/10 一般

真实旅客

不满意：客房舒适度，住宿条件和设施
a little run down, walls and carpet not cleaned properly with dead insects in some places.
2019 年 12 月入住 1 晚
kuma 于 2020年01月28日 的回复
Thank you for staying with us. We will improve on the shortcomings mentioned. Hope to see you again. Thank you.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The reception staff are very helpful in assisting us in bookings and usage of umbrellas. Wi-Fi signal was strong and the radio in the room was an added bonus. However, the shower heater takes a long time to get heated, though the shower is strong which was a positive trade off. The pillows and bed were too soft and resulted in repeated early wake ups.
2020 年 1 月入住 4 晚
kuma 于 2020年01月28日 的回复
Thank you for staying with us. Your valuable comments will help the team improve positively. Hope to see you again. Thank you.

8/10 还可以

Kabi

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
kuma 于 2020年01月28日 的回复
Thank you for staying with us. We are glad that you are happy with your stay. Hope to see you soon. Thank you.

6/10 一般

真实旅客

2019 年 12 月入住 3 晚

10/10 超赞

Dominic

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stayed a night there for a visit to UTP at Tronoh. A good hotel with gym.
2019 年 12 月入住 1 晚

10/10 超赞

Stella

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall is good.
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 1 晚