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关于凯艺酒店的点评

2.5 out of 5
凯艺酒店
210 E Cloverland Dr, Ironwood, MI

点评

8.6

超赞

10 分 - 超赞。173 条好评，共有 396 条点评" "
8 分 - 还可以。165 条好评，共有 396 条点评" "
6 分 - 一般。51 条好评，共有 396 条点评" "
4 分 - 很差。6 条好评，共有 396 条点评" "
2 分 - 糟糕。1 条好评，共有 396 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

LaVeta

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The room was nice. Liked that the bathroom light and fan were separate switches. HOWEVER... we used the pool. It had not been cared for in quite awhile. It would be best to close it than encourage anyone to use it. Do you have a person checking QA? They have not been doing their job.
2024 年 5 月入住 1 晚

8/10 还可以

Sara

满意：清洁度、员工和服务、住宿条件和设施
It checked all the boxes! Convenient enough to the ski hill.
2024 年 2 月入住 1 晚

10/10 超赞

Jesse

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Right on US 2 with large, clean and bright rooms and great amenities.
2024 年 2 月入住 1 晚

10/10 超赞

Dianna

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay
Room was clean, beds were comfortable.
2024 年 1 月入住 2 晚

8/10 还可以

Beth

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good value for the money.
It was clean and staff was friendly. One was sleeping at her desk...someone stated the is a common occurrence. (Just wasnt sure if she was ok.) Breakfast suited everyone in our group. Kids really enjoyed the pool.
2024 年 1 月入住 1 晚

8/10 还可以

Barry

与配偶出行
满意：服务设施
it was average
2024 年 1 月入住 1 晚

10/10 超赞

Michael，Long Prairie

2024 年 1 月入住 2 晚

6/10 一般

Margaret

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 1 月入住 1 晚

8/10 还可以

Tobias

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Jedidiah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good but no WiFi
Wi-Fi didnt work. Breakfast was good and clean and hardworking staff.
2024 年 1 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Brendon

2024 年 1 月入住 1 晚

6/10 一般

Jennifer

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
The gentleman that checked us in was extremely friendly. Made it difficult to be upset that our heater was on high almost cooking us out of our room. The buttons were missing so there was no ability to control the temperature or the output level. Had to unplug it and open a window to cool down. The “hot” water was like warm at best. The girl that checked us out was very clearly sick or completely out of it. But the room was clean minus the 1960’s style heater in the room.
2024 年 1 月入住 1 晚

10/10 超赞

Gregory

2024 年 1 月入住 2 晚

10/10 超赞

Susan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Home away from home!
Great stay! Always our go to when we're in the area! Great staff
2023 年 12 月入住 3 晚

10/10 超赞

Gary

与配偶出行
With the limited snowfall for this December there is plenty of rooms available .
2023 年 12 月入住 1 晚

8/10 还可以

Lawrence

2023 年 12 月入住 1 晚

8/10 还可以

Jeffrey

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Cathy

2023 年 11 月入住 1 晚

6/10 一般

Gregory

商务旅客
满意：住宿条件和设施，清洁度
Very clean. Almost no one in the property the night I stayed, but someone was put right next to me. These were adjoining rooms obviously the door between locked, but paperthin walls and the television next-door kept me awake most the night. Would’ve been very easy to separate us given that there may have been 10 rooms occupied the night I stayed. Disappointing that no thought was given to that. I spent two nights and arrived for a relatively late check in the first night. It was after 10 PM, and the gentleman behind the desk while nice enough was unable to figure out the check-in system. It was almost 30 minutes before I found myself in a room, and it still wasn’t completely resolved.
2023 年 11 月入住 2 晚

10/10 超赞

Curtis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good trip.
2023 年 11 月入住 1 晚

10/10 超赞

Nathan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施
The hot tub was fine but the pool was cold.
2023 年 10 月入住 1 晚

10/10 超赞

Jodi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are clean, comfortable. I have stayed here multiple times and have never been disappointed.
2023 年 10 月入住 1 晚

10/10 超赞

Susan

2023 年 10 月入住 1 晚

8/10 还可以

Lisa

2023 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay
Very nice older hotel. Attractive lobby and artwork throughout. Lobby had area guide in ringbinder and history info...nice! Close to highway and dining options. Nice breakfast choices. Only negative was lack of elevator.
2023 年 9 月入住 1 晚

6/10 一般

Brad

满意：员工和服务
不满意：住宿条件和设施
Location is fine. Room is clean but run down. Not so bad but overpriced for what you get. I will say that all the hotels in the area are pretty expensive so comparatively this is not bad I guess.
2023 年 9 月入住 1 晚

8/10 还可以

mickey

与配偶出行
It was a comfortable room. The shower water never got very hot. The hair dryer wouldn’t stay on without me holding the button on the wall.
2023 年 9 月入住 2 晚

8/10 还可以

Amy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel for the area
A fairly nice hotel for the area. There really aren't a lot of places to stay if you don't want to camp. Bed was comfy and room decor was relatively updated. Service was good. Our room was missing a shower curtain when we arrived, and they promptly got us another. Kitchen workers were very nice. Normal hotel hot breakfast.
2023 年 9 月入住 1 晚

10/10 超赞

Darlene

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great breaking
2023 年 9 月入住 1 晚

8/10 还可以

Pam

与配偶出行
Good help
2023 年 9 月入住 1 晚

10/10 超赞

Matt

满意：清洁度、服务设施、住宿条件和设施
Super friendly and helpful staff! We loved the hot coca machine In the lobby. Very clean and quiet. We would definitely stay here again!
2023 年 9 月入住 2 晚

10/10 超赞

Stephany

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I was impressed how clean our room was upon arrival.
2023 年 9 月入住 1 晚

4/10 很差

真实旅客

不满意：住宿条件和设施，清洁度
This facility is in need of an update. Carpet is stained and dingy, Furnishings are outdated. Room had a stale oder. Luggage carts were less than adequate. Breakfast was not very good.
2023 年 8 月入住 1 晚

10/10 超赞

Missy

与家人出行
满意：服务设施
Very friendly staff and nice room
2023 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：住宿条件和设施，清洁度
Room had a bad smell even though the room was clean. Not enough hot water to take a shower - it ran out really quickly.
2023 年 8 月入住 2 晚

10/10 超赞

Sridevi

满意：清洁度、员工和服务、住宿条件和设施
Great location and amenities.
2023 年 7 月入住 1 晚

10/10 超赞

david

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Return stay on our way home, convenient location close to major fuel business which is huge and has everything you might need. Lack of restaurants in the area that reopened due to Covid a concern.
2023 年 7 月入住 1 晚

8/10 还可以

Vicki

与家人出行
满意：清洁度、服务设施、住宿条件和设施
The woman who checked us in,was lacking in personality! Also, when our key card would no let us in the building or our room the last night we were there, she never said anything, just made us new keys! No apology, explanation or anything! Also there was a lot of trash outside and the flower gardens needed weeding and watering.
2023 年 7 月入住 2 晚
Sue Bolton, General Manager 于 2023年07月25日 的回复
I apologize for my Front Desk Attendant. The Front Desk Staff has been working overtime because we are short staffed at the moment, so she was probably tired. That is also the reason for the weeds in the flower beds. We have new people in training and will be working weeds. I hope you stay with us again on your next trip to the UP!

8/10 还可以

david

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

Edward

2023 年 7 月入住 1 晚

10/10 超赞

Janice

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Would stay again
2023 年 7 月入住 1 晚

10/10 超赞

Jennifer

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

10/10 超赞

Colleen

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Clean property and very helpful staff.
2023 年 7 月入住 1 晚

10/10 超赞

Edward

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
I look for a super clean comfy bed and you delivered.
2023 年 7 月入住 2 晚

8/10 还可以

Joshua Van

满意：住宿条件和设施，清洁度

10/10 超赞

Ellen

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 2 晚

10/10 超赞

Barbara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Great place to stay. Friendly staff. Nice pool and hot tub. Lots of food choices nearby.
2023 年 6 月入住 1 晚

10/10 超赞

Michele

与家人出行
满意：住宿条件和设施，员工和服务
Like that there is a Kwik Trip right next door for food/snacks/beverages and that it was clean and affordable!
2023 年 6 月入住 1 晚