Tokyo Isetan Department Store Shinjuku Hotels

"The Japanese style room wasn’t a futon on the ground, it was just a spring form mattress. The tatami mats were dirty. The house cleaning schedule was confusing. The hotel is situated in the red light district so not the most fun place to hang out at night. Wouldn’t recommend to families traveling with kids. "

"Well located hotel, great property and breakfast!"

"The location was great and let me tell you that you can take the airport limousine bus straight from Haneida airport to the hotel, what a convenience. The staff was great and couldn't recommend more. Our room was small and make sure you use your humidifier for comfort. "

"No helpful staff. They camharfed me for a night I didn’t stay. I contacted them as my flight was delayed and the time changed but they said no. "

"Great place to stay in Shinjuku, would stay there again"

"Keio was a delightful endpoint after a grueling 14 hour flight. Friendly staff, nicely appointed rooms with first class amenities. A 7/11 in the building is open 24 hrs a day and don’t miss out on their egg salad and strawberry cream sandwiches- ( all the reviews were right). The property is located close to the train and subway system and take advantage of them. Would stay there again in a heartbeat!"

"Great location for shops and train connections. Very clean modern hotel with good amenities in room. Firm beds and pillows. Staff very friendly and helpful. "

"Great breakfast "

"Great modern hotel right in the heart of the nightlife action. Great location and lovely, if a little compact, rooms. Super comfy beds"