Jakarta Ismail Marzuki Park Hotels

"Amazing "

"Room was a smoking Room. Had cigarette burns on the sofa, the furniture all smelled of smoke. The furniture needed washed. I specifically asked for a non smoking room. Even paid for an upgrade. Staff are unresponsive when it comes to e-mail or phone calls. Cleaning and breakfast staff were very attentive. "

"Very wonderful stay. Ms Angel was absolutely amazing as she helped us with our check-in and was very attentive to my mum’s needs who was in a wheelchair that stay. The hotel is luxurious and very comfortable to stay in. "

"Everything superb! We love it, and will stay here again. "

"We had an absolutely phenomenal stay at Mandarin Oriental, Jakarta. From the moment we arrived, everything exceeded our expectations. A very special thank you to Indah at the Club Lounge — she is truly a gem. Courteous, professional, warm, and incredibly knowledgeable about the surrounding area, her recommendations helped us discover some fantastic spots around Jakarta. She genuinely elevated our experience. Katika, also at the Club Lounge, was equally impressive — attentive, proactive, and always one step ahead. Both of them represent the hotel beautifully. The birthday surprises were unforgettable. The room service team (three wonderful ladies whose names we unfortunately didn’t catch) surprised me with a cake and sang — it truly made my day. Just when I thought that was it, Indah and Katika surprised me again during evening cocktails with a beautifully presented dish from the Chinese restaurant along with a thoughtful card. Absolutely first class. Housekeeping was excellent, the front desk team was welcoming and efficient, and the buffet was outstanding — especially appreciated the chef personally coming by to check on guests. That level of care says everything. We’ve stayed at several Mandarin Oriental properties around the world — they’re always excellent — but Jakarta truly went above and beyond. Professional, polished, detail-oriented, and genuinely warm. We will absolutely return and will highly recommend this hotel to anyone visiting Jakarta. "

"Amazing hotel very clean and comfortable, the bed is soooooo comphy, best sleep. It has a washing machine too which is great. The only thing that was disappointing was the breakfast buffet, the hot food was all cold, I got there at 7am and it was stone cold, the hotel trans studio in bandung does a breakfast buffet way better than this hotel, if they were smart they would send their staff to bandung to observe what their buffet is like and copy it. would still come back though as super comphy hotel."

"Awesome"

"Keep a good hotel"

"Very good for the price. Generally clean, nice room. When I entered the room the first time, it smelt stuffy but other than that inconvenience, others are fine (for the price). Bed okay, facilities are ok."