Customer service team are very friendly helpful and considerate. I should in particular mention a young man named Fatih. He is incredibly helpful and warm hearted. Fantastic four nights stay in this hotel.
Xiangrong
2023 年 7 月入住 4 晚
8/10 还可以
Kai fung
2023年02月18日
Kai fung
2023 年 2 月入住 5 晚
4/10 很差
Charlie,Taiwan
与配偶出行
2019年08月20日
不满意:员工和服务、服务设施、住宿条件和设施
The room had a electricity problem caused by the short circuit on the last day of our stay. It took the technician more than an hour to resolve part of the problems and half of the plugs and bathroom are still out of the power eventually. We asked to change the room but the answer was no. The only thing they could do was to inform their supervisor and apology. I wrote a letter to them afterward and no response at all! It is really not a good experience for us and I think a good hotel (I quote!) should do much better than “acknowledge and apology “!
We loved the proximity to the tram, shopping, and local landmarks from this hotel. The interior was so sleek and modern, and you could tell this place was new. The staff were so friendly at all times! The breakfast buffet was delicious and always clean and stocked up. Would highly recommend this hotel to any friends and family we know that are traveling to Istanbul soon!
Asra Jamil
10/10 超赞
Moriana
与配偶出行
2024年05月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super locatie... recht in de stad maar toch rustige straat als je vergelijkt met andere hotels. Echt genoten!
Moriana
2024 年 5 月入住 3 晚
10/10 超赞
Mahboob
2024年05月4日
满意:清洁度、员工和服务、住宿条件和设施
Mahboob
2024 年 4 月入住 7 晚
8/10 还可以
Nashwa
与配偶出行
2024年04月30日
满意:清洁度、员工和服务、住宿条件和设施
It’s on great touristic area , beside shops and tram, food in this area is not good and over priced .