The receptionist didn't comply with our original booking. My booking was for 2 rooms, 1 guest in each. they checked both guests in one room, and when the claim was raised, they didn't accept their mistake and mentioned "go take your claim to Expedia!"
I`ve raised the claim with Expedia and they are also investigating the case.
During the stay, another guest was also having similar problem with the hotel and called the police to come and help him to assist with the problem.
It seems like this hotel is having a habit of ripping their guests off!
I will never make a booking in this hotel ever again and never recommend it to anyone.
They are very irresponsible and non supportive!
Their prices are on the lower level, but its not worth the hassle.
Mahyar
於 2025 年 6 月住了 7 晚
10/10 優異
Mahmood
2025 年 6 月 7 日
讚好:整潔度、設施服務和住宿狀況
Mahmood
於 2025 年 6 月住了 2 晚
8/10 不錯
Murat
家人同遊
2025 年 6 月 6 日
讚好:整潔度、設施服務和住宿狀況
Hotel staff was wonderful. Easy to communicate and friendly. Free parking is great.
Murat
於 2025 年 5 月住了 2 晚
10/10 優異
Islam
家人同遊
2025 年 6 月 4 日
讚好:整潔度、設施服務和住宿狀況
It was very comfort. Very good price and the view was amazing.
The service was excellent
Islam
於 2025 年 5 月住了 2 晚
10/10 優異
Waleed
2025 年 5 月 31 日
Waleed
於 2025 年 5 月住了 3 晚
10/10 優異
Murat
2025 年 5 月 31 日
讚好:整潔度、職員與服務和住宿狀況
Murat
於 2025 年 5 月住了 1 晚
10/10 優異
Alexander (Glen Allen)
2025 年 5 月 30 日
讚好:整潔度、設施服務和住宿狀況
The staff, food, hotel was great. Very helpful and delicious food.
Alexander
於 2025 年 5 月住了 4 晚
10/10 優異
levent
2025 年 5 月 27 日
levent
於 2025 年 5 月住了 1 晚
2/10 很差
Duaa (El Cajon)
多人同遊
2025 年 4 月 20 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Worst customer service. The front desk ladies were so rude and unhelpful. I booked a nonsmoking room and they put me in one when I went asked them to change it they didn’t care and what they said is that all what we got. I had to leave
Duaa
於 2025 年 4 月住了 11 晚
10/10 優異
Andrew
2025 年 4 月 18 日
讚好:整潔度、職員與服務和住宿狀況
As above
Andrew
於 2025 年 4 月住了 1 晚
8/10 不錯
Hakkan
2025 年 4 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Hakkan
於 2025 年 4 月住了 1 晚
10/10 優異
Ümmet turan
家人同遊
2025 年 4 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ümmet turan
於 2025 年 4 月住了 1 晚
10/10 優異
Muamer
商務旅客
2025 年 4 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muamer
於 2025 年 4 月住了 4 晚
10/10 優異
Sefik Okan
2025 年 4 月 12 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sefik Okan
於 2025 年 4 月住了 1 晚
10/10 優異
Mete Kaan
2025 年 4 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mete Kaan
於 2025 年 4 月住了 1 晚
2/10 很差
Hatim
家人同遊
2025 年 4 月 10 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Windows were dirty . Receptions were not professional.. bad attitude
Hatim
於 2025 年 2 月住了 1 晚
8/10 不錯
Yasin
2025 年 4 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yasin
於 2025 年 4 月住了 1 晚
10/10 優異
Fatma
2025 年 4 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fatma
於 2025 年 4 月住了 1 晚
10/10 優異
Turgay
2025 年 4 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Turgay
於 2025 年 3 月住了 2 晚
10/10 優異
Mete Kaan
商務旅客
2025 年 4 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mete Kaan
於 2025 年 4 月住了 2 晚
2/10 很差
Ahmed
家人同遊
2025 年 4 月 8 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Otelde her Türkiye de geldiğimde kalıyorum.Beğeniyordum da ama bugün sinir oldum nedeni şu çıkış yapmam gerekiyordu saat 12:05 de resepsiyondan aradılar tamam dedim 10 dakika içinde çıkış yapacağım saat 12:25 de bir bey kapımı çaldı çıkış yapmanız gerekiyor dedi çıkıyorum zaten dedim ama aşırı sinir oldum otel yoğun olabilir ama uslüb önemli
Ahmed
於 2025 年 4 月住了 2 晚
10/10 優異
adam
伴侶同遊, 商務旅客, 多人同遊
2025 年 4 月 8 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would really recommend this hotel and i would cone back again