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It’s a great business class hotel. It’s convenient to the city center, airport and military base.
Jonathan
Stayed 3 nights in May 2024
Response from Green Rich Hotel Iwakuni Ekimae Okamoto on 23 May 2024
Thank you very much for staying at Green Rich Hotel Iwakuni Ekimae. Our hotel is blessed with a great location and many of our guests are satisfied with our services. We will continue to strive to make our hotel a comfortable place for our guests to stay.We look forward to welcoming you again.
Thank you very much for using Green Rich Hotel Iwakuni Ekimae. All of our staff will do their best to provide services that will satisfy our customers.We look forward to seeing you again.
I liked that it was quiet and safe. I could not get the air conditioner to stay on all night, this made it very hot and muggy.
Evelyn
Stayed 2 nights in Apr 2024
Response from Green Rich Hotel Iwakuni Ekimae Yamakawa on 16 May 2024
Thank you very much for making a reservation at our hotel.Sorry for not giving you any guidance.If you leave the power near the entrance on, the air conditioner will also run at the same time.We look forward to your next stay with us.
Located in a quiet are but close to lots of restaurants, grocery store and train station.
Donna
Stayed 1 night in Apr 2024
Response from グリ-ンリッチホテル岩国駅前 舛田 on 6 May 2024
Thank you very much for using Green Rich Hotel Iwakuni Ekimae. Our hotel is conveniently located within a 5-minute walk from the station, and there are shopping streets and many restaurants nearby.We would be happy if you could use our hotel again when you come to Iwakuni.
Friendly staff and very clean and well maintained.
Kyle
Stayed 4 nights in Apr 2024
Response from グリ-ンリッチホテル岩国駅前 舛田 on 6 May 2024
Thank you very much for using Green Rich Hotel Iwakuni Ekimae. Thank you for your kind words regarding the staff's response and cleaning.It will be an encouragement to all of our staff in the future. looking forward to seeing you coming again.
This is probably the nicest property in this sleepy old town of Iwakuni. I gave it 5 stars because it was nicer than anything around. It was clean and more than sufficient AND the public bath was a HUGE plus. It was modest, but clean and comfortable.
Gina
Response from Green Rich Hotel Iwakuniekimae Hironaka on 10 Apr 2024
Thank you very much for staying at Green Rich Hotel Iwakuni Ekimae.Also, I am truly grateful to receive such a high evaluation. Thank you for taking your precious time to post. Our entire staff will continue to work hard. We look forward to seeing you again.
Great room, shower, breakfast, location for the price. Curtains provided enough light blockage. Laundry was more expensive than others, but that's about it.
Ryan
Stayed 3 nights in Mar 2024
Response from グリ-ンリッチホテル岩国駅前 舛田 on 6 Apr 2024
Thank you very much for using Green Rich Hotel Iwakuni Ekimae. And I am very happy to receive so many compliments. We will take your comments seriously and strive to improve. We look forward to seeing you again.
Clean, sleek, and has a nice look. There isn’t very many dinner options and I got to the hotel at 19:30 and started looking for food around 20:00.
Joshua
Response from Green Rich Hotel Iwakuni Ekimae Hironaka on 5 Feb 2024
Thank you very much for staying at our hotel. Our staff will continue to work hard to make our guests comfortable. We look forward to serving you again.
Very convenient location - a $10 cab ride to Iwakuni MCAS and within walking distance to shopping and downtown restaurants. Very clean with a very friendly staff. By American standards, the room was small (no closet) with a tiny bathroom that looked like it came out of an RV. On the plus side, the toilet seat was heated! I would stay here again, but the room would be very cramped with two or more guests.
Anthony
Stayed 6 nights in Dec 2023
Response from グリ-ンリッチホテル岩国駅前 岡本 on 23 Dec 2023
Thank you very much for staying at Green Rich Hotel Iwakuni Ekimae. I would also like to express my sincere gratitude for your valuable comments and comments. We will make every effort to make you want to stay at this hotel again.We look forward to your next visit.
The Onsen was a nice and helped us relax after a long day.
Frederick
Stayed 5 nights in Nov 2023
Response from グリ-ンリッチホテル岩国駅前 岡本 on 25 Nov 2023
Thank you very much for staying at our hotel.I'm glad you liked the hot spring.We will continue to strive to satisfy our customers.Thank you for taking the time to post.We look forward to seeing you again.
The room was cramped & not at all like the photos. The bed was pushed up against the wall & the desk chair blocked the bottom so you had to climb over the other person to get into bed.
The photo showed a massage chair in the premium room and when I called the front desk I was told I would be moved after my first night and was not.
Instead there was a mini loveseat which took up the space for a nightstand.
There is a giant picture window into the bathroom which is freaky and no safety bar into the very high but tiny bathtub making it super dangerous getting into the bathtub.
It also stated soundproof room but it was anything but.
Kimberly
Stayed 2 nights in Oct 2023
Response from Green Rich Hotel Iwakuniekimae on 21 Oct 2023
Thank you for staying at Green Rich Hotel Iwakuni Ekimae.We are very sorry to have made you feel uncomfortable in spite of the fact that you stayed there.You stayed in a premium room the other day, but you can't choose between a massage chair and a sofa.Because of that, we can not move rooms, so please understand.Also, it seems that the other room was noisy and I am very sorry about this.We make a thorough rounds at the front desk and try to be careful of loud customers.Also, regarding the facilities in the other rooms, thank you for your valuable opinions.We will utilize your contributions for the layout of the room from now on.We will make improvements based on your valuable opinions. Thank you for your submission.
Thank you very much for staying at Green Rich Hotel Iwakuni Ekimae.Also, I am truly grateful to receive such a high evaluation. Thank you for taking your precious time to post. Our entire staff will continue to work hard. We look forward to seeing you again.
Response from Green Rich Hotel Iwakuniekimae Kaikiri on 11 Sept 2023
Thank you very much for staying at Green Rich Hotel Iwakuni Ekimae. Also, I'm glad that you enjoyed the large public bath. We hope you will use our hotel when you stop by Iwakuni again. We look forward to seeing you again.
There were no sheets, just one cover on the bed, it got hot sleeping. You need google translate to see the signs in the room.
Thomas Scott
Stayed 7 nights in Aug 2023
Response from Green Rich Hotel Iwakuni Ekimae Yamakawa on 28 Aug 2023
Thank you for staying at Green Rich Hotel Iwakuni Ekimae.It's a hot season, but please take care of yourself.Thank you very much for taking time out of your busy schedule to post.
Thank you for a very pleasant comment. I will continue to do my best, so thank you in advance. If you come to Iwakuni again, please use our hotel. We look forward to welcoming you again. Green Rich Hotel Iwakuni Ekimae Kaikiri
8/10 Good
Terry
Business traveller
11 Jun 2023
Liked: Cleanliness, staff & service
The property was close to Iwakuni Station and also 10mins from where I was working for 3wks. I could walk the area and it provided lots of food options and anything else I needed. I was put on a smoking floor which I didn't like at all because I'm not a smoker and the smell was prevalent.
Terry
Stayed 19 nights in May 2023
Response from グリ-ンリッチホテル岩国駅前 山川 on 13 Jun 2023
Thank you for using our hotel.There was no non-smoking room in the premium room during your stay, so we apologize for the inconvenience.When you come to Iwakuni, please do use our hotel again. We look forward to hearing from you.Green Rich Hotel Iwakuni Ekimae Yamakawa
The relative ease to the train and bus station and the very helpful staff.
Emiko
Stayed 2 nights in May 2023
Response from グリ-ンリッチホテル岩国駅前 山川 on 25 May 2023
Thank you very much for staying at our hotel.It is conveniently located and there are many restaurants in the area.We look forward to serving you again.
Great location, walking distance from Iwakuni station and great restaurants and shopping.
Kelvin
Stayed 5 nights in Apr 2023
Response from Green Rich Hotel Iwakuni Ekimae TSUNEHIRO on 25 Apr 2023
Thank you very much for giving us your highest rating.We will continue to strive to improve our hospitality and service so as not to disappoint our guests.Thank you very much for choosing our hotel.We look forward to welcoming you again.
6/10 Okay
Brian
Business traveller
7 Apr 2023
Disliked: Room comfort
Brian
Stayed 2 nights in Apr 2023
Response from グリ-ンリッチホテル岩国駅前 常弘 on 25 Apr 2023
Thank you for choosing our hotel.We will try to make our hotel more satisfactory for our guests.We look forward to welcoming you next time.
The staff were all really wonderful!! The rooms are very small and outdated, showing a lot of wear and tear. But, they are spotlessly clean. Overall a good value for the price, but could use some new furniture and wallpaper.
Steven
Response from GREEN RICH HOTEL Iwakuniekimae SEKIGUCHI on 19 Dec 2022
Thank you for using our hotel. Thank you for the compliment. We look forward to seeing you again.
Great location for a reasonable price, helpful staff, good breakfast buffet
Angela Susan
Stayed 4 nights in Sep 2022
Response from グリ-ンリッチホテル岩国駅前 山川 on 7 Oct 2022
Thank you very much for staying at our hotel.Please make a reservation at our hotel when you visit Iwakuni again.Thank you for your valuable opinion despite your busy schedule.Green Rich Hotel Iwakuniekimae Yamakawa
Hotel was jn the middle of the coty, parking was subsidized and breakfast was wonderful! Staff was helpful and friendly. All in all a great experience. Hope they can have a double twin room available!
DEXTER
Stayed 4 nights in Jul 2022
Response from Front Desk Staff on 7 Aug 2022
Thank you for using Green Rich Hotel Iwakuni Ekimae.
Thank you again for your generous words of praise.
We will continue to strive to be a hotel that satisfies our customers.
We are looking forward to seeing you again.
Nice clean room. As seems to be typical with all Japanese hotels, the rooms are small and are not conducive to how American business people like to travel. That is to say, no desk for laptops, few receptacles to charge devices, and no closets. But the staff is very friendly, and the room was fine. But not much to do in Iwakuni...
Robert
Stayed 8 nights in Mar 2022
Response from 川崎 on 9 Apr 2022
Thank you very much for staying at our hotel.
Our staff will continue to work hard to make our guests comfortable.
We look forward to serving you again.
This hotel is walking distance to several great places to eat. It is also a 5 minute walk from the train station giving.you easy access to Hiroshima, and a 5 minute drive to MCAS Iwakuni.
The staff were very nice. I got the breakfast and the assortment was a little random, but tasted fine. They don't speak much English, so just a heads up.
April
Stayed 2 nights in Sep 2021
Response from 川崎 on 10 Apr 2022
Thank you very much for having stayed at Green Rich Hotel Iwakuniekimae.
We will continue our effort to provide the best service for our guests.
We look forward to your next visit.
We reserved a Premium Double Non-Smoking room. In the photo, there was a massage chair. BUT there was no massage chair and not much space for being Premium.
Breakfast was ok but we skipped it the second morning.
Verified traveller
Stayed 2 nights in May 2021
Response from 川崎 on 10 Apr 2022
Thank you for staying at Green Rich Hotel Iwakuni Ekimae.
However, we are very sorry for the inconvenience we have caused regarding the room type.
The premium room you stayed has massage chairs and sofas.
When you make a reservation, please write your request in the remarks column, and we will do our best to deal with it.
We will continue to strive to provide the best service to our customers.
We look forward to your next visit.