Yuzawa Iwappara Ski Resort Hotels

"staff are very nice and helpful!"

"Close to ski lifts and rental place. "

"Hotel is okay from a room/cleaniness. Check-in was a problem with both hotels.com and the actual check-in. Hotels.com doesn't handle international travel well as they didn't put in that the room we chose was double occupancy. It's not in our receipt which is telling me that it probably got lost in the email to the hotel. It's in the app but apparently that wasn't relayed to the hotel. When we checked in, the reception said it was for single occupancy although we paid the double rate already...

"ユーミン苗場コンサートの為に1泊素泊まりしました。 口コミを読んでいたので覚悟して行きましたが、それほど悪くはありませんでした。 吹雪の夜にプリンスホテルまで歩いて15分程でしたし、コンサート後の夜中1時までお風呂に入れました！湯船もお湯が出っ放しで綺麗でした。 部屋のガスストーブも温かかったです。 朝食に無料パンがあると口コミで見たのですが、ありませんでしたが、無料のコーヒーはあり美味しかったです。 でも、部屋の壁が薄いようで隣の音が丸聞こえで、夜中の隣りの部屋の咳が気になり眠れませんでした…。 あと、掛け布団のカバーが代えてないようで長い髪の毛が付いていてゲンナリしました…。 あと、歯ブラシとバスタオルしか無くて、浴衣と手拭いも欲しかったです。"

"Not helpful to tourist, cannot reach the basic service standard a hotel ought to provide to tourist!"

"I locked my self out to my room and the stuff didn’t have a copy of the key . "

"風呂が広くてよいです。"

"It was such a unique experience. Beautiful, traditional room, amazing meal, soothing hot springs and unforgettable staff! One of my best stays anywhere in the world ever!!"

"The staff didn't give accurate information - all the staff were Chinese so both English and Japanese language was not clear. There are 2 separate buildings. It's a very steep hill to the hotel, so it was very tiring to walk carrying luggage. The bath was not available at the time that we stayed. The toilets are small. But the room was clean, comfortable, and warm. The showers were also hot, but the water pressure was a bit weak. There are better places to stay in this area."

"Simple rooms , incredibly located! Lockers & Onsen also amazing "

"Excellent food "