Waxhaw JAARS Museum of the Alphabet Hotels

"First I want to give positive attention to the staff at this location. The first room we had on the first floor was TERRIBLE! Bug, mold, and everything just terribly worn down. We asked to be moved and were. The second room was on the third floor and a bit less beat up. But I did not feel 100% comfortable at the location. It's not what is advertised. The building is terribly unkept and it's the staff that are keeping the wheels turning there by doing their best to make guests comfortable. But shame on the owners and the brand that allows the current owners to operate under their chain when the place is just really so run down."

"yes"

"The hotel was clean and beds are comfy. "

"Clean room! Convenient location "

"Everything was modern and clean. No complaints."

"Room was clean and really comfortable people was nice awesome place to stay"

"The made me pay extra for a different room then the one I booked because their cleaning staff didn’t get to it at time. Mind you I checked in at like 10:45 at night. You had all day. Then the sink was literally coming off the wall it felt unsafe to use. The toilet was uneven. The shower, the tub spout almost came off. And the bed was horrible I felt every spring. Then when I left I realized I maybe forgot something. Call them, do you think they answered? Nope. 3 of the phone numbers listed for them didn’t even work"

"Excellent Hotel , I’d stay there again for sure. "

"We had a wonderful stay and were very comfortable at Drury. Breakfast was very good, and the staff were professional, accommodating, and very friendly. I will definitely stay again when next in the area!"