2/10 糟糕
Sheila
与配偶出行
2025 年 10 月 11 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room and shower filthy, Staff couldn't understand English, no drain plugs in sink or tub so I was unable to take a much needed and wanted bath, tub overall filthy as well as walls, towels and washcloths were filthy and I tried cleaning them but only got more filth out of them, phone didn't work, got to breakfast few minutes late and nothing was left out so I didn't receive my Free breakfast, due to misunderstanding and motel not using my pay info on file I was kicked out of my room instead of being able to lengthen my stay which left me with no ride and once again left out in the cold, no hangers in room, iron and ironing board filthy, found roach in the room, unsure whether or not my Direct Express card was charged twice as Clerk at desk didn't understand English and he never asked for my itinerary number although I tried explaining to him that I booked motel thru Expedia, did load of laundry and clothes didn't come clean in washer and the dryer left lint all over my brand new sweat jacket and sweat pants as well as other clothes and I had double checked lint filter and cleaned it off prior to starting dryer, no weather stripping around room door, felt unsafe in room as if someone was watching me and door/lock didn't tightly seal or lock, drawers in room were filthy so I couldn't even put my clothes in them until I cleaned them myself with already filthy washcloth that came with room which was when I found the roach. More things wrong with room/stay but no more room to type
Sheila
2025 年 10 月入住 1 晚
