I booked this room because I was having difficulties with my air conditioning and looked for a pet-friendly facility. This one advertised that it was pet friendly but did not advertise. That was going to charge me $75 per pet per day! This is unacceptable
Rachelle A.
2024 年 8 月入住 1 晚
10/10 超赞
diosdado,cypress
与配偶出行
2024年08月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were outstanding
diosdado
2024 年 8 月入住 1 晚
10/10 超赞
Mary C
与配偶出行
2024年08月11日
We stay here often. Always pleased with the room and service. Right now they are having renovations done but still all was fine.
Mary C
2024 年 8 月入住 2 晚
8/10 还可以
Laura
团体旅客
2024年08月7日
满意:清洁度、员工和服务、住宿条件和设施
They were under construction so access was kinda strange but staff was friendly and the room was nice
Laura
2024 年 8 月入住 1 晚
6/10 一般
Cheryl
与家人出行
2024年07月29日
It was under construction which was fine, but hallways were dirty from debris. Breakfast room was probably not as usual but had to ask for water or juice today as only option was coffee. Also asked for an extra pillow the first night and it never came, had to ask again in the morning, at least I got it then!
Cheryl
2024 年 7 月入住 4 晚
10/10 超赞
KAREN,Merritt Island
2024年07月26日
KAREN
2024 年 7 月入住 1 晚
10/10 超赞
charles
2024年06月17日
charles
2024 年 3 月入住 1 晚
2/10 糟糕
Soralis
2024年06月15日
Soralis
2024 年 6 月入住 1 晚
10/10 超赞
Maura
2024年06月15日
Maura
2024 年 6 月入住 1 晚
10/10 超赞
JOSE
2024年06月3日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Muito agradável
Muito boa e agradável. Pessoal atencioso e café da manhã bastante diversificado.
JOSE
2024 年 5 月入住 3 晚
10/10 超赞
Melissa
2024年05月20日
Melissa
2024 年 5 月入住 2 晚
4/10 很差
James,Debary
与配偶出行
2024年05月17日
不满意:住宿条件和设施,清洁度
Place was under renovation. Everything was dirty. Saturday afternoon there was hammer drilling on the floor above. When called the hotel. They denied there was renovations going on at that time. Can’t trust this chain or support of Expedia on this matter. Although, Expedia can only go by what’s told to them. I should have taken pictures and audio recordings. Quite an extent for a simple
Stay that cost 300.00
James
2024 年 5 月入住 1 晚
4/10 很差
Glen
与家人出行
2024年05月9日
满意:清洁度
不满意:住宿条件和设施
Limited parking available due to heavy equipment taking up several spots. We were still charged $12 to park but there was nothing available. We had to park in a public garage and pay for that as well. I would not stay here until the renovation is completely finished.
Glen
2024 年 5 月入住 1 晚
10/10 超赞
Susannah
带宠物出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The whole staff is amazing! Tina greets you every morning for breakfast, then Peaches is there to give you a great experience ! The front desk is so helpful and quick, Michelle does an amazing job! I will definitely stay here again!
Susannah
2024 年 5 月入住 4 晚
10/10 超赞
Tracy
与家人出行
2024年05月6日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tracy
2024 年 5 月入住 1 晚
2/10 糟糕
Kimberly
与配偶出行
2024年05月6日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was dirty. Filters for air conditioner lying on the floor. They only cleaned the room if we asked them to. Front desk was rude. Would never go to this Hampton again. Any time in the past that I stayed at a Hampton it was well worth the money, definitely not this time. So disgusted in this place.
Kimberly
2024 年 5 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2024年05月5日
满意:员工和服务
不满意:住宿条件和设施
真实旅客
2024 年 5 月入住 2 晚
2/10 糟糕
Jennifer
2024年05月5日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Jennifer
2024 年 5 月入住 2 晚
6/10 一般
Karen
与家人出行
2024年05月4日
满意:员工和服务
不满意:住宿条件和设施
The parking lot was full of construction equipment and there was not enough parking for all guests staying. People were parked everywhere around the building, including the grass in front of and on the side of the building. i then noticed that there was a sign chaging $12 for parking. We ended up parking over 3 blocks away after arriving back late after a concert. The parking fee was removed. Have to give a huge shoutout to the breakfast staff, they coul not have been any friendlier or helpful.
Karen
2024 年 5 月入住 1 晚
2/10 糟糕
Stephens
与家人出行
2024年05月4日
满意:员工和服务,清洁度
不满意:客房舒适度
When I check in the ac in the room didn’t work. They had to replace it. It took like 3 hours but they refunded all of my bill.
Stephens
2024 年 5 月入住 1 晚
2/10 糟糕
Jennifer
团体旅客
2024年05月4日
不满意:清洁度、住宿条件和设施、客房舒适度
Jennifer
2024 年 5 月入住 1 晚
4/10 很差
Joshua
与配偶出行
2024年05月4日
不满意:员工和服务
Daytime staff was alright but nighttime staff was unprofessional and not helpful. Parking was a joke since they are having renovations. You would think if they knew a concert was in town and you had a lot of reservations and you had to pay for parking that they would figure something out in advance and be as helpful as possible with the stress of finding parking. Very aggravating on that part. Rooms were alright but as said before they are renovating. Definitely not worth paying 218 bucks for one night. If I stay in Jacksonville ever again it won’t be there.
Joshua
2024 年 5 月入住 1 晚
10/10 超赞
Margaret
2024年05月4日
满意:员工和服务,清洁度
We had a great stay, the air conditioning didn’t work , I didn’t report it because we arrived so late, so that’s on us, things happen, but the service of the staff was awesome and so friendly.