客房景观

关于雅加达门腾辉盛庭国际公寓的点评

5 out of 5

点评

9.0

非常棒

10 分 - 超赞。107 条好评,共有 172 条点评" "
8 分 - 还可以。46 条好评,共有 172 条点评" "
6 分 - 一般。16 条好评,共有 172 条点评" "
4 分 - 很差。1 条好评,共有 172 条点评" "
2 分 - 糟糕。2 条好评,共有 172 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

KA YUNG KEVIN

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Must recommend!!! Valuable price
Traffic jam is a normal in this area. The room was excellent with full facilities. I reserved the standard room but it was specious enough for me and my boyfriend. Very cost effective. I will be back if I come to Jakarta again.
2019 年 6 月入住 1 晚
Sally - Asst. operation Manager 于 2019年07月9日 的回复
Dear Ka Yung Kevin, Thank you for your good review and we are very happy that you had enjoyable stay with us. Awaiting for your next visit in the future.

10/10 超赞

WayneYU,Taipei

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
well facilited and stylish
2019 年 4 月入住 3 晚
Gary Loke 于 2019年04月12日 的回复
We are glad that you had an enjoyable stay and will share your compliments with my team members. Thank you for sharing your experience and we look forward to welcoming you again.

2/10 糟糕

tianyu

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
terrible service
the housekeeping guy took away my personal belongings
2018 年 10 月入住 16 晚
Gary Loke 于 2018年11月12日 的回复
Thank you for taking the time to provide us with your review. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with our Housekeeping Manager and his team and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime.

10/10 超赞

Diane

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This is a good hotel and our experience is good
We stayed in Fraser Residence hotel for my family trip this time and I am glad I chose this hotel. The location of this hotel is in the central Jakarta, my friend said this is a nice and all the government offices and government residence are around this area. They said this area is a high class area and it's a safe area to live. The distance to come/go to the CGK international airport takes about 1.5 hours for each trip, and most of the department stores, places you can walk around is almost 1 hour to get to (the traffic in Jakarta is always jam). I think you can get good rates to stay in this high quality hotel, but there is nothing to see around the hotel. I will recommend you to request a higher level of the floor to avoid the noises from the road.
2017 年 10 月入住 3 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
clean
it's worth price to stay at this hotel.
General Manager 于 2017年04月11日 的回复
Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed your stay with us and we look forward to welcoming you again. Kind Regards, Gary Loke General Manager

10/10 超赞

exactlymomo,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay!
good view and relax apartment, Gym and The Retreat massage chair are both great!

10/10 超赞

derek

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Me and my fiancé had a lovely time. The staff was very friendly and eager to help schedule transportation
2024 年 4 月入住 5 晚

8/10 还可以

Dennis

2024 年 2 月入住 2 晚
Suzanna Permatasari 于 2024年03月21日 的回复
Dear Dennis,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

Hyeonji

2024 年 2 月入住 3 晚
Suzanna Permatasari 于 2024年03月21日 的回复
Dear Hyeonji,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

8/10 还可以

susanti

2024 年 1 月入住 1 晚
Suzanna Permatasari 于 2024年01月30日 的回复
Dear Susanti,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Warm Regards,Management of Fraser Residence Menteng Jakarta

8/10 还可以

Guojie

2024 年 1 月入住 2 晚
Suzanna Permatasari 于 2024年01月16日 的回复
Dear Guojie, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage.From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

Monita

与家人出行
满意:清洁度、服务设施、住宿条件和设施
Strategic location and great amenities
2023 年 12 月入住 2 晚
Suzanna Permatasari 于 2024年01月5日 的回复
Dear Monita,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

Dingeman

满意:客房舒适度,清洁度
Convenient accommodation with kitchenette
2023 年 11 月入住 4 晚
Suzanna Permatasari 于 2023年12月19日 的回复
Dear Dingeman,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

6/10 一般

Markice

满意:住宿条件和设施,清洁度
Would recommend to anyone visiting Jakarta
2023 年 10 月入住 2 晚
Suzanna Permatasari 于 2023年10月27日 的回复
Dear Markice, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

Jee hong

商务旅客
满意:客房舒适度,清洁度
Excellent service!
Absolutely satisfactory. Every single person at hotel were 1. Smiling constantly 2. Friendly I enjoyed my time at this place for sure and I highly recommend to anyone! Thank you once again for great memory!
2023 年 10 月入住 2 晚
Suzanna Permatasari 于 2023年10月16日 的回复
Dear Jee Hong,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

Sanghoon

满意:客房舒适度,清洁度
spacy, luxuary and good for price
spacy, luxuary and good for price
2023 年 9 月入住 1 晚
Suzanna Permatasari 于 2023年10月1日 的回复
Dear Sanghoon, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

KENSHI

与家人出行
满意:清洁度、服务设施、住宿条件和设施
部屋が広々としてゆったり過ごせました。 朝食ビュッフェも美味しく、フロント対応も良かったです。
2023 年 9 月入住 2 晚
Suzanna Permatasari 于 2023年10月1日 的回复
Dear Kenshi, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

Andrew

2023 年 6 月入住 2 晚
Suzanna Permatasari 于 2023年10月1日 的回复
Dear Andrew, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Thank you for your valuable feedback. We look forward to welcoming you again. Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

Renee

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Great hotel for the price. Very safe. The room was extremely clean and comfortable. Dining was available and better yet, available for in room dining. Very pleased with my experience. I would definitely stay there again when in the area.
2023 年 4 月入住 1 晚
Suzanna Permatasari 于 2023年04月14日 的回复
Dear Renee,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Bismo AviantoResident Manager

10/10 超赞

FIFI

与家人出行
满意:客房舒适度,清洁度
2023 年 3 月入住 2 晚
Suzanna Permatasari 于 2023年03月29日 的回复
Dear Fifi, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

8/10 还可以

Lam

2023 年 2 月入住 2 晚
Suzanna Permatasari 于 2023年03月29日 的回复
Dear Lam, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

8/10 还可以

Yenal

2023 年 2 月入住 6 晚
Suzanna Permatasari 于 2023年03月29日 的回复
Dear Yenal, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

8/10 还可以

Michael,Matsudo

商务旅客
满意:清洁度、服务设施、住宿条件和设施
The staff were incredibly nice and helpful. Location is ok if you don't mind getting in a taxi every time you want to go somewhere as you can't really walk anywhere from where the hotel is located.
2023 年 1 月入住 8 晚
Suzanna Permatasari 于 2023年03月29日 的回复
Dear Michael, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Bismo AviantoResident Manager

10/10 超赞

Issam

与配偶出行
满意:住宿条件和设施,清洁度
Excelent employee services , so kind and always available to serve us
Suzanna Permatasari 于 2022年12月26日 的回复
Dear Issam,Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. Thank you for your valued feedback.We look forward to welcoming you again.Kind Regards,Duty Manager

8/10 还可以

真实旅客

团体旅客
满意:清洁度
2022 年 9 月入住 2 晚
Suzanna Permatasari 于 2022年09月15日 的回复
Dear Anonymous, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

8/10 还可以

JC

满意:清洁度、服务设施、住宿条件和设施
Great
2022 年 8 月入住 3 晚
Suzanna Permatasari 于 2023年03月29日 的回复
Dear JC, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

10/10 超赞

sudarsono

2022 年 2 月入住 1 晚
Suzanna Permatasari 于 2022年09月15日 的回复
Dear Sudarsono, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

6/10 一般

Sports N

商务旅客
不满意:清洁度
No good breakfast. .
2021 年 11 月入住 10 晚
Suzanna Permatasari 于 2021年11月23日 的回复
Dear Anonymous, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us, at the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Fraser Residence Menteng Jakarta, we look forward to welcoming you again. Kind Regards, Duty Manager

10/10 超赞

真实旅客

团体旅客
满意:住宿条件和设施,服务设施
The hotel its really nice, clean and the staff are humble, I was styes 2 nights.
2021 年 3 月入住 2 晚
Suzanna Permatasari 于 2021年03月17日 的回复
Dear Anonymous, Thank you for taking the time to share your stay experience at Fraser Residence Menteng Jakarta. I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your trip to Jakarta. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. Thank you for your valued feedback. We look forward to welcoming you again. Kind Regards, Duty Manager

10/10 超赞

xavier

满意:客房舒适度,清洁度
Perfect location. Quiet place. Very well furnished. Comfy bed. Absolutely nothing to say negative. Will come back for sure.
2020 年 8 月入住 7 晚
Yuri 于 2020年08月24日 的回复
Dear Xavier, Thank you for the great review of our property! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 1 晚
Suzanna 于 2020年04月6日 的回复
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

10/10 超赞

Kenneth

2020 年 3 月入住 5 晚
Suzanna Permatasari 于 2023年12月19日 的回复
Dear Kenneth,Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.Kind Regards,Management of Fraser Residence Menteng Jakarta

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施
The staff were all super friendly. The room could be better. The washing machine detergent cover came off.
2020 年 2 月入住 6 晚
Suzanna 于 2020年03月6日 的回复
Dear Anonymous, Thank you for taking the time to write this review. We appreciate your review of our service and facilities and hope to welcome you again. Regards, Duty Manager

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
部屋が清潔で冷蔵庫や洗濯機があり、朝食の種類が豊富で毎日変わるため飽きません。
2020 年 2 月入住 6 晚
Suzanna 于 2020年03月2日 的回复
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Duty Manager

10/10 超赞

真实旅客

与家人出行
满意:服务设施,清洁度
Great play to stay - highly recommended - staff were very helpful and professional
2020 年 2 月入住 5 晚
Suzanna 于 2020年03月2日 的回复
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Duty Manager

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚
Yuri 于 2020年02月13日 的回复
Dear Value Guest, Thank you for your constructive feedback and look forward to welcoming you not in distant future. Thank you!

10/10 超赞

Christiane

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great family hotel in central location
Plus: Centrally located, clean, safe, very comfortable, suite layout excellent for family, excellent breakfast options, friendly service Minus: none
2019 年 12 月入住 3 晚
Yuri 于 2020年01月10日 的回复
Dear Christiane, Thank you for your valuable feedback. Your constructive comment surely will share to all team member. We look forward to welcoming you not distant future. Thank you. Kind regards

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cozy apartment and friendly service. Breakfast needs to be improved.
2019 年 12 月入住 6 晚
Yuri 于 2019年12月27日 的回复
Dear Valued Guest, Thank you for your constructive feedback and look forward to welcoming you not in distant future. Kind regards

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice choice for all purpose
Nicely stayed Cozy place and kinda modern Nice Staffs Good Service minded
2019 年 11 月入住 1 晚
Suzanna Permatasari 于 2019年12月9日 的回复
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

8/10 还可以

Gurmeet

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚
Suzanna Permatasari 于 2019年12月9日 的回复
Dear Gurmeet, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

10/10 超赞

Ella

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely apartment, very roomy and airy. Great kitchen and living room. A great place to get together with family or friends.
2019 年 11 月入住 1 晚
Suzanna Permatasari 于 2019年12月9日 的回复
Dear Ella, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Duty Manager

8/10 还可以

真实旅客

满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Great, elegant and stylish business hotel
Great hotel, have stayed here before. One hiccup is that I had to make two reservations due to a mistake by my travel agent. The two bookings were in slightly different classes but the hotel was happy to accommodate me in the same room over the course of my stay, which was much better for me. One slight disappointment was a smell in the bathroom - apparently from the soil pipe, but discernible from a drain in the floor and in the toilet, which gave off at times an unpleasant smell of sewage - This was not present at all times, but would come and go, presumably due to usage by other residents in floors above. The hotel staff made the smell go away on a few occasions but it kept returning, so I would advise the management to due some maintenance work. Also while the rooms are well-appointed and stylish, there is a great deal of wear and tear inside the rooms and bathrooms, which show signs of repair rather than replacement of broken tiles. The windows have not been cleaned on the outside of the building in some time and this obscures what would otherwise be fantastic views from upper floors.
2019 年 9 月入住 2 晚
Suzanna 于 2019年10月30日 的回复
Dear Anonymous, Thank you for staying with us for your visit to Fraser Residence Menteng Jakarta. We value your feedback and candor as this allows us to improve our standards and service and inspires us to continue the pursuit of the perfect stay. Please accept my apologies for the disappointing aspects of your stay. It is clear that although close we did not hit the mark on this occasion. We are now in an investigation to following up all your marks such as do the maintenance work of the property and rooms that need to retouch up. We will ensure that our property maintenance will be our priority as it is to ensure the guests comfort during their stay with us. I look forward to the opportunity of welcoming you back and serving you in the near future. Please feel free to contact me when next planning your next visit and I will see to it that we make your next stay a comfortable one. Sincerely, Duty Manager

4/10 很差

Beijing,Beijing

与家人及幼儿出行
满意:员工和服务,清洁度
Like the food and facilities. But the apartment was dated and worn out for its relatively new age. Bedroom door couldn’t shut fully and there were leakage stains on the walls.
2019 年 7 月入住 3 晚
Daliyanto 于 2019年08月1日 的回复
Dear Beijing, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. Kind Regards, Daliyanto Soebandy General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
숙소가 깔끔하고 좋았어요. 근데 주변에 뭐가 없어서 계속 차를 타고 나가야하는 불편함이 있어요. 그거빼고는 관리가 잘되어있는 호텔이라 추천합니다.
2019 年 7 月入住 10 晚
Daliyanto 于 2019年07月31日 的回复
Dear Anonymous, We are glad that you had an enjoyable stay and will share your compliments with my team members. Thank you for sharing your experience and look forward to welcoming you again. Kind Regards Daliyanto Soebandy General Manager

6/10 一般

真实旅客

不满意:住宿条件和设施,员工和服务
Less than we expected, but still a doable stay.
We intentionally selected a newer hotel (~5 years old) but it was very worn out with poor design (water in bathroom splashes everywhere into the doors etc, and so does the rainshower splashes horizontally), aircon was very weak. Beddings were clean, but the mattress was very 'sunken' and needed to be replaced.
2019 年 7 月入住 1 晚
Daliyanto 于 2019年07月29日 的回复
Dear Anonymous, Thank you for your recent feedback. We do apologize for the inconvenience caused, and have shared this to our Engineering team to be follow up. We look forward to welcome you back in the nearest future.

10/10 超赞

Akinobu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
フロントのサービス、設備は大変よかった。部屋も広く、キッチンもあり、冷蔵庫も大きなものが設置されていた。洗濯機もあり便利。朝ご飯も品揃え、味ともによかった。ただし、周りにコンビニやショッピングモールがないので少し不便。
2019 年 7 月入住 3 晚
Daliyanto 于 2019年07月26日 的回复
Dear Akinobu, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. Please do not hesitate to contact me directly on your next visit. We look forward to welcoming back. Regards, Daliyanto Soebandy General Manager

6/10 一般

Reynold

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Internet is very dissapointing, im prefer use my mobile
2019 年 6 月入住 7 晚
Sally - Asst. Operation Manager 于 2019年07月9日 的回复
Dear Reynold, Thank you for your recent feedback. We do apologize for the inconvenience caused, and we will make sure it would not happen again in the future. We look forward to welcome you back in the nearest future.

8/10 还可以

Brian

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚
Daliyanto Soebandy 于 2019年06月27日 的回复
Dear Brian, Thank you for choosing Fraser Residence Menteng as your accommodation, we are glad that you had enjoyable stay with us.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
くつろげるホテル
友人3人で宿泊しました。キッチンが付いており現地で買った果物やお土産用のインスタントラーメンの味見ができ便利でした。また、ベッドルームとバスルームが2つあり3人でもお風呂や洗面で待たされることなく快適でした。リビングも広く清潔で言うことありません。もっと連泊したいと思えるホテルでした。ただ、1つ残念なのは周辺へのシャトルバスの終了時間が早いことです。
2019 年 5 月入住 1 晚
Daliyanto Soebandy 于 2019年06月27日 的回复
Dear Guest, Thank you for your positive feedback about us and we are happy that you like our facilities and service. We look forward to welcome you back soon.

10/10 超赞

真实旅客

2019 年 5 月入住 2 晚
Gary Loke 于 2019年05月15日 的回复
Thank you for choosing Fraser Residence Menteng as your accommodation during your trip to Jakarta recently. It is always encouraging for us to learn that our valuable residents are satisfied with our service and facilities and hope that we will have the pleasure of welcoming you again.