Dear Mr. Kim,Greeting from Sutasoma Hotel & The Tribrata Convention!Thank you so much for the good rating and your exquisite review of our hotel. It's so great to hear you enjoyed your experience with us. Happy to hear that our team provided you with excellent service and have made a positive and lasting impression on you. If there’s anything we can do to serve you further, let us know. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.Kind regards,Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention

Dear Ibu Sonya,Warmest greetings from Sutasoma Hotel & The Tribrata Convention!Thank you for sharing your review.Please accept my sincere apology for the unpleasant experience during your stay.We always strive to maintain our quality and your feedback is surely valuable for our improvement.Rest assured that we have received your feedback and will share them with related department for further actions.I hope we would have the chance to welcoming you back and change your impression of our hotel.Once again, we thank you for your time to give us a valuable feedback.Warm regards,Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention

Dear Mrs. MaridelWarmest greetings from Sutasoma Hotel & The Tribrata Convention!Thank you for sharing your review.Please accept my sincere apology for the unpleasant experience during your stay.We always strive to maintain our quality and your feedback is surely valuable for our improvement.Rest assured that we will share them with related department for further actions.I hope we would have the chance to welcoming you back and change your impression of our hotel.Once again, we thank you for your time to give us a valuable feedback.Warm regards,Ferri Irawan - General Manager of Hotel Sutasoma and The Tribrata Convention

Dear Mr. Yang Sang Ho,Warmest greetings from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing Sutasoma Hotel as your soulful stay.Sutasoma Hotel is honored to have hosted you. We appreciate the compliments and positive feedback you give us. We are committed to always providing the best service to all of our customers.Once again, thank you for your visit and we look forward to accommodating your next visit.Best Regards,Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention

Dear Mr. Fukuoka,Warmest greetings from Sutasoma Hotel & The Tribrata Convention!Thank you for choosing Sutasoma Hotel as your soulful stay.Sutasoma Hotel is honored to have hosted you and your colleague. We appreciate the compliments and positive feedback you give us. We are committed to always providing the best service to all of our customers.Once again, thank you for your visit and we look forward to accommodating your next visit.Best Regards,Ferri Irawan - General Manager Sutasoma Hotel & The Tribrata Convention