室外游泳池,6:00 至 19:00 开放,免费小屋,池畔遮阳伞

关于雅加达瑞吉酒店的点评

5 out of 5
雅加达瑞吉酒店
Rajawali Place, Jalan HR Rasuna Said, Kav. B/4, Setiabudi, Jakarta, DKI Jakarta

点评

9.8

绝佳

10 分 - 超赞。12 条好评,共有 14 条点评" "
8 分 - 还可以。2 条好评,共有 14 条点评" "
6 分 - 一般。0 条好评,共有 14 条点评" "
4 分 - 很差。0 条好评,共有 14 条点评" "
2 分 - 糟糕。0 条好评,共有 14 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

10/10

服务设施

9.4/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Mario

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely recommend the hotel. Everyone is very friendly!!! Rooms are great
2024 年 2 月入住 1 晚
Desiree Merlina 于 2024年03月13日 的回复
Dear Mario,Thank you so much for your recommendation and for sharing your positive experience with us. We're delighted to hear that you enjoyed your stay and that you found our team to be very friendly.It's wonderful to know that you found our rooms to be great, and we're delighted that you felt comfortable during your time with us.We truly appreciate your kind words and recommendation. Providing exceptional service and ensuring our guests have a memorable experience are our top priorities, and we're delighted that we succeeded in doing so during your stay.We look forward to the pleasure of welcoming you back to The St. Regis Jakarta in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Desiree MerlinaDirector of Marketing Communications

8/10 还可以

Christoph

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We only stayed one night here. Everyone was very friendly. Reception area beautifl, also the Bar was super nice, team was very accommodating. I am really in between giving 4 or 5 stars, but it would be a 4.5, here the reasons why: - big stain on the carpet next to the table, my partner and I saw this as the first thing entering the room, so should have seen the person that’s cleaning as well - bedsheets felt very humid, not so nice - food was not bad, but I expected even a little more - it could be a personal taste but the Indian tonic water from Ireland used in the bar for GIn&Tonic was terrible, we were 4 people and all of us disliked it a lot, as the bar was already closing and it was our last order, we could not really be vocal about it, staff as very busy, we accepted our faith, however I would not serve that tonic water for most of the gins, it’s just ruining the taste. Especially because of the price of the drinks - my spa massage was very good, the massage of my partner was not so satisfying Overall I enjoyed the stay but the things mentioned should be looked into
2024 年 1 月入住 1 晚
Desiree Merlina 于 2024年01月23日 的回复
Dear Christoph,On behalf of The St. Regis Jakarta, thank you for staying with us and sharing a valuable review of your recent experience at our property. We are very happy to hear that you were delighted with the service of our team during your stay and also excited to hear that you were impressed with the reception area and our bar environment. We sincerely apologize for the unpleasant incident that occurred during your stay at our hotel, as we always work hard to provide our guests to experience exquisite moments when staying with us. We have addressed this issue internally and are taking steps to ensure that it doesn't happen again and to improve our services in the future.Once again, we thank you for taking your valuable time to share your experience, we are looking forward to welcoming you again in the future. Sincerely,Desiree MerlinaDirector of Marketing Communications

10/10 超赞

James

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

SEUNG HEE

2023 年 11 月入住 3 晚

10/10 超赞

Chan Ju

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Best hotel to stay in Jakarta
Cannot compare this hotel to any other hotels in Jakarta. Not because it is most recently opened but the artistic and comfortability is exceptional! Food is amazing and the staff is so kind. Definitely going to be my first pick in Jakarta.
2023 年 11 月入住 2 晚
Desiree Merlina 于 2024年03月13日 的回复
Dear Chan Ju,Thank you so much for your glowing review and for choosing to share your experience with us! We're thrilled to hear that you found our hotel to be exceptional and that you appreciated our commitment to artistry and comfort.It's fantastic to know that our culinary offerings exceeded your expectations and that you found our staff to be kind and attentive.We're truly honored to be your first pick in Jakarta, and we look forward to continuing to exceed your expectations on future visits. Your kind words inspire us to continue delivering exceptional experiences to all our guests.We can't wait to welcome you back for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Desiree MerlinaDirector of Marketing Communications

10/10 超赞

PAUL

2023 年 7 月入住 7 晚
Ricky Utomo 于 2023年08月30日 的回复
Dear PAUL,Greetings from The St. Regis Jakarta. On behalf of the entire hotel team, thank you for sharing about your stay at The St. Regis Jakarta. I appreciate you taking the time to share your feedback. We hope to welcome you again soon in the future again, at The House of Astor.

10/10 超赞

Rami

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Breathtaking lobby; beautiful hotel, lovely restaurants. highly recommended
2023 年 5 月入住 2 晚
Ricky Utomo 于 2023年08月21日 的回复
Dear Rami,Greetings from The St. Regis Jakarta. On behalf of the entire hotel team, thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. It has been an honor for us to have you with us, and we hope to welcome you again soon in the future again, at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

10/10 超赞

Paul

2023 年 5 月入住 2 晚
Ricky Utomo 于 2023年06月28日 的回复
Dear Paul,Greetings from The St. Regis Jakarta.On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. We hope to welcome you again soon at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

10/10 超赞

Vita

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Good
2023 年 5 月入住 1 晚
Ricky Utomo 于 2023年06月28日 的回复
Dear Vita, Greetings from The St. Regis Jakarta.On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. We hope to welcome you again soon at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

10/10 超赞

Halik

2023 年 3 月入住 1 晚
Ricky Utomo 于 2023年06月28日 的回复
Dear Halik, Greetings from The St. Regis Jakarta.On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. We hope to welcome you again soon at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

8/10 还可以

Aldo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
Ricky Utomo 于 2023年03月28日 的回复
Dear Aldo,On behalf of The St. Regis Jakarta team, I would like to thank you for the feedback, and we would like you to know that we felt honored to have you staying in our hotel.Once again, I appreciate you taking your valuable time to share your rating after staying at The St. Regis Jakarta.Sincerely,The St. Regis Jakarta