Norwich James Stuart Garden Hotels

"Nice hotel, but could do with an update as everything is a little dated "

"Eight of us stayed for three nights. The hotel was great: - Ideally located for visiting central Norwich - Staff were friendly and helpful - An old established hotel full of character - Rooms updated and clean - Good restaurant and bar "

"The hotel was immaculate, the staff were pleasant and it was fairly cheap for a uber into the central "

"The central location in Norwich is perfect for theatre goers and foodies! Good parking (when you discover the route in - don't forget to give car registration to reception). Efficient and friendly staff, great breakfast, very comfortable bed."

"Average "

"Didn’t see any facilities when arrived no one there to let us in and was just absolutely shocking "

"Lovely place to stay, all areas are very clean as was the room . The staff here were all very friendly and helpful. Parking is limited but there os a large payable car park opposite the property. This was our first time here and certainly won't be our last. "

"Staff very friendly, room was clean and had everything we needed."

"Worst so called hotel ever,wouldn’t deem it fit for prisoners. Firstly took over an hour to access as there’s no staff on site despite claims there is staff. Smashed tv with broken glass,kettle didn’t work and kept switching off,no smoke alarm,huge crack in the outside pane of the window,hole in the bathroom door, the room was beyond freezing,shower didn’t work,uncomfortable bed full of springs,pillows paper thin,and no proper duvet just a paper thin shiny sheet. When staff did come in the morning they were beyond rude,just awful attitude.check out initially said 11 then changed to 10.30 despite the sign on the bedroom door still saying 11.00, at 9.30 staff were banging on the door demanding check out. The place should be condemned and knocked down not just closed down"