Jardim Neptunia hotels in Bertioga

"Muito bom o atendimento, os recepcionistas e ajudantes são uns queridos. Piscina e bar excelentes. Pertinho da praia. Porém vi que na área externa da fachada tem algumas partes que despencaram (dá para ver da piscina), o que não passa muita segurança. Espelhos precisam ser substituídos pois já estão bem velhos."

"Front desk doesn’t speak a word of English. They suggested parking outside in front of the hotel and our car was towed. "

"This is a luxury hotel and conference venue. The walk across the street to the beach (private and secured area for guests) makes it very comfortable and enjoyable. Food was very good, although the sushi bar was just okay. "

"Although we didn’t have any children there, it looked like a very family friendly place where I would love to take my grandchildren one day"

"Hotel tem um bom café da manhã, ótima localização, quartos limpos porém o chuveiro a água não esquentava então tivemos que tomar banho morno todos os dias!!! "

"Tudo muito bom. Limpeza. Cordialidade. Localização. "

"Perfect. 2 min walk to the beach. Lots of restaurants around, super clean and nice hotel, cute, simple and comfortable. Definitely will be coming back"

"room was rundown needs upgrade bed good shower terrible breakfast is so so room walls dirty missing paint no place to cook your food overall rating 3/10"

"Hotel Canto do Atlântico is listed as a three-star hotel; however, it does not meet even the minimum standards of hospitality. In its current condition, it should not be operating, as it resembles an abandoned property. Misleading information on Orbitz: Swimming pool: The pool is abandoned, with dark green water and a strong unpleasant odor. Therefore, there is effectively no usable pool. Food & Beverage: There is no bar, beach bar, lounge bar, or restaurant operating at the hotel. Transport/Shuttle: No shuttle service is provided to the airport or to the beach. Outdoors: The hotel does not have direct beach access; it is located approximately five blocks from the beach. There is no picnic area or terrace. There is no banquet hall. There is no direct beach access. Serious problems observed at the hotel: Water quality: The water from both the tap and the shower is yellow and smells like rust. It is not suitable for bathing or brushing teeth. Swimming pool: The water is dark green and foul-smelling, making it unsafe for use. All bed linens, sheets, towels, and curtains are stained and torn. Electrical outlets are loose and coming out of the wall. The hotel sign is falling apart. Light switches, door handles, walls, and common areas are extremely dirty. Breakfast: Cockroaches were found on the plates and on the floor. Conclusion: I do NOT recommend this hotel. I would rate it zero stars if possible. This property should not be open to the public. "