Absolutely Horrible Experience – Avoid This Hotel!
If I could give this hotel a negative score, I absolutely would! The property was horrible, run-down, and looked more like a pay-by-the-hour establishment than a legitimate hotel. The smell of cigarette smoke was so overwhelming that it left my eyes burning. It was absolutely disgusting and completely unacceptable for a place advertising non-smoking accommodations.
Management was rude and unhelpful. They offered to move us to another room, but what was the point when the smoking room was directly beside the non-smoking room? Moving rooms would not have solved the problem.
This was an awful experience from start to finish, and I would never think of booking this dump again. A hotel room should be clean, comfortable, and smoke-free when advertised as such—not a place where guests have to endure overpowering cigarette smoke and rude treatment from management.
Expedia needs to do a much better job screening the hotels listed on its platform. Customers trust Expedia to help them find suitable accommodations, and this property should never have met the standard for a hotel recommendation. This place deserves a negative rating, and I strongly advise others to look elsewhere before wasting their money on this establishment.
We left.....didn't even spend the night....lost my money!! Management nor Expedia would even offer a partial refund!!!!