Jekyll Island Hotel with Pool

"The property is clean and great beach access but unfortunately that’s all it has going for it. The property is OLD and in need of renovation. Smells stale. Tiny rooms, sink next to bed. Loud air conditioner. Extremely thin walls. I’m a heavy sleeper and was awaken several time due to noise. No elevator, not a problem for us but an elderly couple checked in at the same time and were given 2nd floor accommodations. When they mentioned they had requested 1st floor, the clerk simply said, “they gave you second.” ???? No attempt at trying to help them. Breakfast was completely disorganized with long lines. Will not stay here again. "

"The rooms were fantastic—spacious and clean. The amenities were great. We loved having a pool, but also access to the beach from the hotel. We would definitely stay here again!"

"The location was perfect. The complex was just close enough to everything. Will definitely book again soon."

"Staff very friendly and helpful. Room was clean and comfortable."

"They charge a resort fee of $30 per day. I don’t know why.. I didn’t see any organized activities anywhere .. there is a sizable space outside and they had a movie that was put up on Saturday night but I don’t see justification for that to get $30 by every room that stays there. Additionally, their pool was broke and their TV did not work in the fitness room. The breakfast was very good but of course you had to pay for it"

"Nice property."

"The out door pool was still too cold to swim in (April 18) The shower tile had wet hair sticking to it at check in and the tub flooring looked uncleaned or could use a resurfacing I ordered room service and received the wrong order to be delivered 1/2 of what I ordered "

"I was there to attend a friend's wedding. I arrived at 3:30 pm after a 7 hour drive. Check in was listed as 4 pm. I knew I was a little early and my room may or may not ne ready. The lady that checked me in was nice. She told me my room wasnt ready. At 4:30 my room still wasn't ready. I spoke with a different lady this time and told her how concerned I was because the wedding was at 5:30 and I needed to change clothes, fix my hair and put on makeup. I told her I had a wedding to get ready for and she just looked at me and said "yep, you and everybody else". I know it wasnt her fault that my room wasnt ready but she was very snarky and rude. I dont expect to be treated rudely at any hotel but for the amount of money they charge, I surely did not expect her attitude. I didnt get into my room until 5 pm. I had to skip most of the makeup I had planned to put on, didn't have much time to freshen up, changed clothes and ran out of my room to get to the wedding. This really put a damper on the evening for me. While I do realize that everyone was looking at the bride & groom I was uncomfortable & self conscious about the wedding pictures. The front desk didn't really seem to care. Attitude was very disappointing. Not what I paid for or expected."