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Reviews of Caribbean Shores Jensen Beach Motel

2.5 out of 5
Caribbean Shores Jensen Beach Motel
2135 NE Dixie Hwy, Jensen Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter, Amarillo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what I needed: Inexpensive place to sleep that was clean and functional. Kitchenette saved on food, bed inspected and very clean with NO BEDBUGS. A/C worked, Wifi worked. Management helpful and responsive to texts. Area is not the nicest, but not dangerous at all. Even right next to the road (Unit closest to road), did not have a lot of noise.
Stayed 4 nights in Mar 2022
Response from Tina on 10 Apr 2022
Thanks for staying with us!

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Caribbean Shores/Jensen Beach Motel- A Modest Stay
Finding a low cost accommodation in the tourist corridor may be a challenge. Caribbean Shores in Jensen Beach provides the bare necessities: a clean room, tiny bathroom with stall shower, and a 2 burner kitchenette with mini-refrigerator. Free Wi-Fi is also available. The downside for those who watch TV: although there are lots of channels available, only free TV channels are accessible.
Stayed 3 nights in Mar 2022
Response from Tina on 6 Apr 2022
Thanks for staying with us! And we have now upgraded our packages for tv options. I am so sorry this was an issue. I hope you come back and stay with us again!

10/10 Excellent

Teyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will be staying here from now on.
Stayed here for the first time for only a couple of days. Worth every penny. Clean, extremely comfortable, tons of cable channels to choose from. I only slept and showered and then went out. There was an apartment style kitchen to use, only used the fridge and the sink so can't comment on how good the stovetop was. Slept like a baby.
Stayed 2 nights in Feb 2022
Response from Tina on 28 Feb 2022
Thank you so much for staying with us!

2/10 Terrible

Philip

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
No office on site. We & hotels.com Unable to contact hotel management to discuss booking problems, unruly drug using persons outside room, no heat in room, broken shower head spewing water on floor, vandalism to my vehicle. Complete communication and hotel breakdown-hotels.com got involved over days attempting to contact this hotel and could not. Credit card charges disputed. Police report filed with Martin county sheriffs office for vandalism to my vehicle
Stayed 3 nights in Jan 2021
Response from Manager on 15 Jan 2021
This isn't what happened at all, you should be ashamed of yourself, after contacting me and saying you thought you booked a different property and wanted to be upgraded for free, you began making up issues that simple didn't happen and were untrue. You removed the shower head, no one vandalized your vehicle, we have security cameras throughout the property.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2020
Response from Tom on 19 Mar 2020
Thank you Steve, hope to see you again soon!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Tom on 19 Mar 2020
Thanks for staying with us John

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Nice place overall satisfied Room 4very noisy 445 am Not at all pleased
Stayed 1 night in Mar 2020
Response from Tom on 19 Mar 2020
Sorry to hear your night was disturbed, hope to see you again soon

10/10 Excellent

Davi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Great place clean will definitely stay again
Stayed 1 night in Mar 2020
Response from Tom on 19 Mar 2020
Thank you Davi.

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay at Jensen Beach.
A nice, quiet, and cozy place to stay for a few days. Great location also.
Stayed 2 nights in Feb 2020
Response from Karen M on 3 Mar 2020
Thank you Benjamin for your perfect rating and nice review! We are pleased to see that you enjoyed your stay, and hope to have you as our guest again next time you are in Jensen Beach!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean motel .everything was new
Stayed 3 nights in Sep 2019
Response from Tom on 26 Sept 2019
Thank you Douglas, it was a pleasure having you stay with us. Look forward to having you back !

10/10 Excellent

Tim

Stayed 5 nights in Aug 2019
Response from Karen M on 3 Mar 2020
Thank you Tim for your perfect rating! We hope to have you as our guest again!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable. The work done on these properties, is the work I do. I met the property manager/contractor , saw more than one property. The best work I have seen. Flawless detail, from construction to furnishings.
Stayed 2 nights in Jul 2019
Response from Tom on 26 Sept 2019
Thank you !

2/10 Terrible

JOHN

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Look somewhere else
Made reservation and was contacted while in route to Landmark Inn. Was told there was a plumbing issue and room there was not available. Was told they had a cottage (Sandpiper) that was nicer. Got there at 1030pm. Went to take a shower and all towels were dirty...piled in shower. I texted and was told they would get me towels in the morning. I thought the rest of the cabin was good to go until I turned the bedding down. Dirt and human body hairs easily showing on the white sheets. Texted that I was leaving. Was told there were no other rooms and would get a full refund. I sent pics of what I had found. Then was offered another cabin (Heron). It was cleaner. It is my understanding that the owner has many guest properties in this area...so beware. I have kept all conversations/texts for future reference.
Stayed 1 night in Jul 2019
Response from Tom Walters on 20 Jul 2019
I'm sorry that you had a bad experience John, as you know we had a plumbing issue at the hotel before you arrived and instead of canceling your reservation we decided to make every attempt to accommodate you, we offered you an upgrade to our $150 a night Cottages on the Indian river for no extra charge, just the original $75 you paid. The was a mix up with which cottage you were first given and again we went to extra measures to accommodate your reservation. We're sorry that you had a bad experience and would love a chance to make your next stay with us much more pleasant.