Royal Leamington Spa Jephson Gardens Hotels

"The toilet in the room wasn’t completely clean which was disappointing and the room was very hot overnight. The staff were polite and helpful and the breakfast was of a good standard. Just about managed to get a parking space which was useful."

"Clean and simple. Good price, no frills but just what was needed. Good shower and water pressure. Clean bathroom"

"The welcome was warm and friendly. This is an old building with lots of character, our room was spotless as was the bathroom. Lovely comfortable room and just 5 min walk to town centre. Parked right outside the front door. Breakfast was self service with plenty of choice. I would definitely stay again. "

"Staff were excellent. Very friendly and helpful throughout our stay. The property is quite dated and the bathroom in particular could benefit from some updating. That said, we enjoyed our one-night stay overall. Breakfast was very good with a decent variety of options. Parking is limited, but we were able to find street parking without too much difficulty."

"Lovely stay, fabulous hosts, really handy for town and we slept really well"

"All helped by thoughtful and courteous staff."

"I recently stayed in Room 33 and unfortunately it was a very poor experience from start to finish. The main issue is the location of the room, which is completely unsuitable for guests. It is positioned directly next to the disabled toilets and only about a metre away from the reception office door. This resulted in constant noise throughout the entire stay. Every time the reception office door was opened or closed, it caused our room door to vibrate loudly. This happened repeatedly and made it impossible to relax. In addition, the disabled toilet next door is in frequent use, and we could clearly hear everything — flushing, doors slamming, and general use. The noise levels were excessive and completely unacceptable for a hotel room. After travelling for four hours, we were hoping for an early night, but instead we were kept awake until after midnight due to the constant banging and disturbance. The disruption continued into the early morning. Around 5am, we were woken again by staff changeover, as the room is directly behind reception. We could hear conversations clearly, along with ongoing movement and door noise. This meant our sleep was repeatedly interrupted, making the stay exhausting rather than restful. The room itself also lacks basic comfort. The windows are single-glazed, do not shut properly, and offer little to no sound insulation, which only adds to the overall noise problem. On arrival, we were also disappointed to find that no food was available until 5pm"

"The house was really nice, good location close to everything we wanted to do. Great easy check in process. Highly recommend staying here. "

"The best Premier Inn I have stayed in to date.Amazing staff."