“Upon arrival we were informed that the pool was not available. We had booked this hotel specifically because of the pool. We were celebrating my friend's birthday and we just wanted to swim, eat, and chat by the pool. We got our key and went up to our room only to discover another guest in it! Yep, they actually gave us a key to another guest's room and we opened their door much to all of our surprise. That was really unsettling. We went to front desk to get another room key. We shared that we……
“Upon arrival we were informed that the pool was not available. We had booked this hotel specifically because of the pool. We were celebrating my friend's birthday and we just wanted to swim, eat, and chat by the pool. We got our key and went up to our room only to discover another guest in it! Yep, they actually gave us a key to another guest's room and we opened their door much to all of our surprise. That was really unsettling. We went to front desk to get another room key. We shared that we……
Raelee