"The property is simply amazing, must tour the garden"
"Room clean; convenient and good shopping around"
"带欧洲来客去杭州游玩下榻西湖边上的香格里拉酒店。虽然是老酒店但是硬件各方面都维护得很好, 服务也在水准之上, 值得推荐。"
"Everything looks great except for monitoring the non-smoking policy as we have complained twice for guests who open their door and smoked. Hotel staff appeared not quite concerned about the importance of maintaining the non-smoking policy."