I have stayed in many different hotels in South Africa. This is the worst 4 star hotel I have ever been to. Here are my reasons :
1. There were no spoons in the room to make coffee or tea.
2. They placed sachets of the cheapest type of coffee in the room.
3. There were no bath towels in the room.
4. There was a loud drilling sound. Extremely unpleasant experience. I was advised there is a factory nearby. So this is a long term issue.
5. Parking is horrible. I didnt feel safe parking car on road.
6. Door leading to balcony was old and very difficult to close.
7. Very noisey, with traffic and I was apparently on the quieter side of the hotel.
I would suggest management also train staff to double check rooms before allowing check in.
I checķed out the same evening. I just told front desk I had a family emergency as i was not in the mood to get into details as to my unhappiness.
This hotel should be downgraded to a 1 star or 2 star hotel. I have stayed in much better 1 star and 2 star hotels in South Africa.
And to top it all off, I was called the next day with a staff member saying they noticed 2 towels missing, implying I took it.
When i saw their number pop up on my phone, I thought they were calling to check on my stay but sadly it was to accuse a guest of stealing towels which was not there in the first place.
S
2025 年 5 月入住 1 晚
8/10 还可以
Leonard
与配偶出行
2025 年 4 月 10 日
满意:服务设施
The TV was not working. Improve parking arrangement
Leonard
2025 年 4 月入住 1 晚
2/10 糟糕
Muyiwa
2025 年 4 月 8 日
Muyiwa
2025 年 3 月入住 8 晚
6/10 一般
JAMES
商务旅客
2024 年 12 月 31 日
满意:员工和服务
Its okay for where it is
JAMES
2024 年 10 月入住 1 晚
6/10 一般
Nancy
商务旅客
2024 年 12 月 24 日
Parking is an issue for bakkies
Nancy
2024 年 12 月入住 2 晚
10/10 超赞
Rally
2024 年 12 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
great enavironment, very clean and beautiful. and great service from all the hotel staff. 100 🌟 for them all
Rally
2024 年 11 月入住 11 晚
10/10 超赞
Lance
2024 年 12 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hole in the wall
Unexpectedly great... Late booking on my end, pleasantly surprised.
Lance
2024 年 11 月入住 1 晚
6/10 一般
Kaysean
2024 年 10 月 31 日
满意:员工和服务,清洁度
Tap water
Only complaint was that the water in the room was a brown colour
Kaysean
2024 年 10 月入住 2 晚
8/10 还可以
真实旅客
商务旅客
2024 年 10 月 21 日
满意:清洁度、住宿条件和设施、客房舒适度
Good ROI and super location
No nonsense stay for Business travellers or backpackers. Clean property with a small seating area, that also serves as a bar, right at the reception. Spacious Bathrooms that may be old but are properly functional. Balconies attached to the room for getting some fresh air. Good bang for your buck if you are not looking to spend lavishly just for the night stays. Safe surroundings with plentiful restaurants and coffee shops within a 5 minute walk.
真实旅客
2024 年 9 月入住 3 晚
8/10 还可以
Nathan,Middle Sackville
2024 年 10 月 18 日
满意:员工和服务,清洁度
Staff was amazing . Place a bit dated but maybe that’s their vibe .
Nathan
2024 年 10 月入住 1 晚
8/10 还可以
Jamie
与家人出行
2024 年 8 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Laundry facilities are nearby, but not on the premises. There are a lot a restaurants and stores close by. So, the hotel location is very good.
Jamie
2024 年 8 月入住 7 晚
10/10 超赞
Hangwi
2024 年 1 月 1 日
Hangwi
2023 年 12 月入住 1 晚
10/10 超赞
真实旅客
2023 年 12 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 12 月入住 1 晚
6/10 一般
Afeez
2022 年 11 月 14 日
满意:清洁度
不满意:住宿条件和设施
Reception staff need improvement
Aircondition wasn’t functioning, loadshedding was also a problem and the hotel doesn’t provide alternative for the guests during these times. The guest is left on his own to remain in the dark rather than turning on a generator to keep their guest comfortable.
Basically, friendly are most of the staffs, from the cleaning staff to the bar‘s.
The reception staff need improvement on their customer service. However, a tall guy in the reception was very friendly and attended to my needs and as him do the same from guest that came from America but the ladies couldn’t be bordered. The ladies are just their for their wages and not to assist the guest.
The park attendant, was a pain inbrünstigere ass! Always wanting money after getting you a space to park and I don’t know if the hotel is aware.
The night wasn’t always quiet as you hear the noises of people ( definitely not guest) around midnight which disturb my sleep.
The area was very okay and accessible to many local stores and shopping mall-Norwood shopping mall.
Afeez
2022 年 10 月入住 20 晚
10/10 超赞
Jacqualine
与家人出行
2021 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jacqualine
2021 年 6 月入住 2 晚
8/10 还可以
RM
商务旅客
2021 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant
Clean and neat. Friendly staff.
RM
2021 年 5 月入住 1 晚
10/10 超赞
真实旅客
2021 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service from Michelle and Siyabonga was excellent! Would stay again.
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
Baheeyah
2020 年 3 月 7 日
Baheeyah
2020 年 3 月入住 1 晚
2/10 糟糕
Adriano De Araújo Cravo r
2020 年 2 月 28 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Adriano De Araújo Cravo r
2020 年 2 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2020 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was ever ready to please. Close to many restaurants around the hotel. Hot water took a while to come on.
真实旅客
2020 年 1 月入住 4 晚
8/10 还可以
真实旅客
团体旅客, 商务旅客
2020 年 1 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It's in a nice location, lots of restaurants to choose from, all within walking distance. It was very easy to get an Uber ride from the hotel, pleasant staff.
真实旅客
2020 年 1 月入住 4 晚
6/10 一般
真实旅客
团体旅客
2019 年 11 月 19 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Hotel liegt an Haupstraße, daher sehr laut. Ausstattung alt und nicht aufeinander abgestimmt. Service Freundlich, Zuvorkommend und Hilfsbereit.
真实旅客
2019 年 11 月入住 2 晚
10/10 超赞
Martha
与家人出行
2019 年 11 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Martha
2019 年 11 月入住 5 晚
10/10 超赞
真实旅客
与家人出行
2019 年 10 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
As instalações são amplas, com tudo funcionando muito bem.
O pessoal do hotel é muito atencioso.