Aircondition wasn’t functioning, loadshedding was also a problem and the hotel doesn’t provide alternative for the guests during these times. The guest is left on his own to remain in the dark rather than turning on a generator to keep their guest comfortable.
Basically, friendly are most of the staffs, from the cleaning staff to the bar‘s.
The reception staff need improvement on their customer service. However, a tall guy in the reception was very friendly and attended to my needs and as him do the same from guest that came from America but the ladies couldn’t be bordered. The ladies are just their for their wages and not to assist the guest.
The park attendant, was a pain inbrünstigere ass! Always wanting money after getting you a space to park and I don’t know if the hotel is aware.
The night wasn’t always quiet as you hear the noises of people ( definitely not guest) around midnight which disturb my sleep.
The area was very okay and accessible to many local stores and shopping mall-Norwood shopping mall.
Afeez
2022 年 10 月入住 20 晚
10/10 超赞
Jacqualine
与家人出行
2021年06月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jacqualine
2021 年 6 月入住 2 晚
8/10 还可以
RM
商务旅客
2021年05月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Pleasant
Clean and neat. Friendly staff.
RM
2021 年 5 月入住 1 晚
10/10 超赞
真实旅客
2021年04月11日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service from Michelle and Siyabonga was excellent! Would stay again.
真实旅客
2021 年 4 月入住 1 晚
2/10 糟糕
Baheeyah
2020年03月7日
Baheeyah
2020 年 3 月入住 1 晚
2/10 糟糕
Adriano De Araújo Cravo r
2020年02月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Adriano De Araújo Cravo r
2020 年 2 月入住 1 晚
8/10 还可以
真实旅客
团体旅客
2020年02月3日
满意:清洁度、员工和服务、住宿条件和设施
Staff was ever ready to please. Close to many restaurants around the hotel. Hot water took a while to come on.