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关于约翰内斯堡贝德福景美居酒店的点评

3 out of 5
约翰内斯堡贝德福景美居酒店
33 Bradford Road Bedfordview, Germiston, Gauteng

点评

7.4

还可以

10 分 - 超赞。51 条好评，共有 194 条点评" "
8 分 - 还可以。67 条好评，共有 194 条点评" "
6 分 - 一般。50 条好评，共有 194 条点评" "
4 分 - 很差。14 条好评，共有 194 条点评" "
2 分 - 糟糕。12 条好评，共有 194 条点评" "

7.8/10

清洁度

7.6/10

员工和服务

7.4/10

服务设施

7.0/10

住宿条件和设施

6.2/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fair room with fair price
The picture looks better than the real thing. Everything in the room was old and it's quite cool to be stay in winter even the heater is on. The shopping centre is just opposite to the hotel and we had great fun there. But shops closed at 5 and supermarket closed at 6 in Joberg. So go out earlier . Staff is helpful. All in all, we just get what we pay for.

6/10 一般

Paul

It works for a 3 star accommodation hotel. However there appears to be a fundamental Shortage of towels. Be prepared as a guest to get interrupted for dirty towels around 9am and then again about 4pm when clean towels are delivered. Very unusual as the majority of hotels I have stayed in remove dirty towels and replace them at the same time as the daily cleaning of the hotel room.
2024 年 3 月入住 7 晚

8/10 还可以

Tânia

2024 年 1 月入住 4 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable
2023 年 12 月入住 1 晚

10/10 超赞

MUNYARADZI AARON

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

8/10 还可以

Grant

商务旅客
满意：清洁度、员工和服务、客房舒适度
Does the job
Has all the bases covered - but nothing wow. Amenities are a little dated - the TV channels were not great considering it was a Rugby World Cup match and it was not showing. The food court nearby was not great - closed a little early and the food was not great quality - even for national franchises.
2023 年 9 月入住 1 晚

8/10 还可以

Jose

满意：清洁度、员工和服务、住宿条件和设施
My room had problems with the tv remote control. Otherwise everything was good.
2023 年 6 月入住 2 晚
Gugu Makhanya 于 2023年07月12日 的回复
Dear Jose,Thank you for taking the time to share your feedback.We do apologize for the issues you had with our remotes and will looking into ensuring that they are fixed and easy to use for future stays.We hope to welcome you back to our hotel very soon!Sincerely,Gugu MakhanyaRooms Division Manager

10/10 超赞

KANG LENG

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location
Good location, Eastgate shopping mall just opposite and within walking distance. The apartment was with 2 rooms, spacious.
2023 年 6 月入住 3 晚

10/10 超赞

Gugu

满意：清洁度、员工和服务、住宿条件和设施
Hotel is great and staff is friendly
2023 年 6 月入住 1 晚

10/10 超赞

Azim

满意：清洁度、员工和服务、住宿条件和设施
Excellent and worth while
2023 年 3 月入住 4 晚

4/10 很差

teng kan

与家人出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
2023 年 2 月入住 4 晚

6/10 一般

quiana

与家人及幼儿出行
满意：服务设施，员工和服务
The property had a generator most places the lights go out. It aslo had a restaurant with a bar which was cool. Front receptionist guy was really nice. I didn't like the bathtub was dirty the appliances was outdated and family of 5 only had 2 towels but that was resolved quickly. The bedrooms DONT HAVE AIR CONDITIONING! So overall its good for the price. The mall is walking distance right across the street. Only 13 minutes from the airport.

10/10 超赞

Nelisiwe Thandi

商务旅客
2022 年 11 月入住 2 晚

6/10 一般

Deborah

满意：清洁度、员工和服务、服务设施
Located at entrance 6 to Eastgate mall. Shopping and dining is quick and convenient if you don't have a car. Also close to Lughtsculpt if you want spa treatment for a few days. Kitchenettes are nice, rooms are clean but dated. Furniture is a bit worn but property clean, safe and perfect location.
2022 年 6 月入住 3 晚

6/10 一般

Duran

商务旅客
不满意：住宿条件和设施
2022 年 3 月入住 1 晚

10/10 超赞

Evelyn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice situated
Nice situated just next to the Mall. Only that I thought I would have a balcony or an outside place to chill. Has a little kitchen but no pots
2022 年 2 月入住 2 晚

2/10 糟糕

Wellington

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
I made a booking through Hotels.com and I received confirmation. When I got to the establishment they had no booking made and no rooms.
2021 年 9 月入住 1 晚

8/10 还可以

Sifiso

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 2 晚

8/10 还可以

真实旅客

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location is good.amenities needs atention.towels ,glasses,cups etc
2020 年 3 月入住 3 晚

6/10 一般

真实旅客

团体旅客
满意：清洁度
不满意：住宿条件和设施，员工和服务
Air conditioning unit did not work and hotel ran out of towels for the rooms
2020 年 3 月入住 2 晚

10/10 超赞

sören

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nära till flygplatsen och Eastgate
2020 年 2 月入住 1 晚

6/10 一般

真实旅客

商务旅客
满意：清洁度
This hotel needs a bit of renovations, breakfast was ok but the presentation of food needs some work over & a better trained staff. Things are not always consistent with procedures. It is in a good location for my needs, however the area is becoming more dangerous & lots of litter is thrown around with broken sidewalks which deters tourists from the area. Management should be concern about this.
2020 年 1 月入住 5 晚

6/10 一般

真实旅客

商务旅客
满意：清洁度
There were a few missteps in communications, but overall the staff was friendly but lacking in knowledgeable places to go. The hotel is in a good location, but walking distance to Bedford Center is dangerous. Taxis service was available but expensive to go short distances. I got the impression many times that they weren't interested in serving guest. The property itself was nice, but renovations are badly needed. Rooms are dark, furniture is very worn, needs updating.
2020 年 1 月入住 5 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Proximty to shoping centre. The place is clean. Splendid and clean
2019 年 11 月入住 1 晚

10/10 超赞

Antonio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Paixao Review
I enjoyed the place
2019 年 9 月入住 2 晚

6/10 一般

Dewald

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
HOTEL SELF NOT PROBLEM BUT THE NOISE FROM THE CLIENTS TERRIBLE. ROOM NEXT TO USE WE COULD NOT SLEEP THEY SLAM THE DOORS UNTILL AFTER 12H00 AT NIGHT. FOR THE FUTURE PLEASE TELL THE PEOPLE TO CONSIDER THE OTHER CLIENTS NEXT TO THEM AS WELL. WE TRAVEL FROM FAR UNDER DIFFICULT SITUATION AND TIRED AND JUST THE NOISE WAS TERRIBLE.
2019 年 9 月入住 1 晚

6/10 一般

getrude

与家人出行, 商务旅客
2019 年 8 月入住 3 晚

8/10 还可以

真实旅客

满意：服务设施，清洁度
2019 年 8 月入住 1 晚

4/10 很差

Barbara Baobame

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Needs renovation, bedding is old and torn, fridges have rusted, wood cabinets in bathroom rotten
2019 年 7 月入住 1 晚

6/10 一般

Moe

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
2019 年 7 月入住 1 晚

10/10 超赞

Sandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 1 晚

6/10 一般

Pretty

满意：员工和服务
Carpet dirty
My main criticism is about the carpet it was very dusty not pleasant smell too old and very very dusty
2019 年 5 月入住 1 晚

8/10 还可以

shili

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 2 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, secure and close to food and mall. Friendly and helpful staff
2019 年 4 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hotel is amazing. Apartments are cleaned up very well daily. Staff are great, very professional, clean, and friendly. Hotel’s location is perfect and beside the East Gate Mall.
2019 年 2 月入住 4 晚

10/10 超赞

Gabo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a nice very nice staying at this place for a weekend wished I could stay forever.
2019 年 2 月入住 2 晚

2/10 糟糕

Monrae

不满意：客房舒适度，员工和服务
Worst experience ever
Worst couple nights of my life. It is now 3h30am and I cannot sleep, due to loud generators and fans next to my room. There is no ac in the bedroom, so to make matters worse, I have to open windows. There is not even a fan in the bedroom. Our TV has not worked from day one and nobody seems bothered to come and fix it, after enquiring about it several times. We had no kettle in our suite. After walking to front desk, in the rain, to ask about this, we were given a kettle with such a short power cord, that it does not reach the wall socket in the kitchen. I would not come back here if I was paid to do so.
2019 年 2 月入住 3 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度
I likes the room. I stayed in room 216 My AC was not working accordingly as I couldnt work operate it properly as some buttons were missing.
2019 年 1 月入住 1 晚

8/10 还可以

真实旅客

2019 年 1 月入住 1 晚

6/10 一般

真实旅客

不满意：员工和服务
Very friendly staff at check in.Room was very used and badly maintained.Had to change room after first night because of a ancient and noisy aircon unit on wall of building opposite bedroom.Again staff very helpful.We got a nice 2 bedroom appt.for same price.Hotel has since our last stay 16 years ago gone down drastically,lots of maintenance issues.Price would be OK if breakfast was included.Overall stay was good if only for the location but stay away from rooms starting with a 2(noise)
2019 年 1 月入住 5 晚

6/10 一般

Jackie

满意：清洁度、员工和服务、客房舒适度
Service was amazing. The front desk lady was brilliant. The room was clean, but for a room that should sleep 4, there was only 1 glass, 2 cups. Many of the lights did not work. We stayed in room 502. If I am ever in Johannesburg again, I will make use of the Mecure hotel as it was overall great and well situated.
2018 年 12 月入住 1 晚

4/10 很差

Alban

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Unprofessional receptionist
Didn’t get the rooms l paid for
2018 年 12 月入住 2 晚

6/10 一般

真实旅客

满意：客房舒适度，清洁度
Tired hotel that needs some updating and renovation. Hotel staff tried to charge for room a second time despite room being prepaid.
2018 年 11 月入住 1 晚

6/10 一般

Paty，Angola

不满意：清洁度、住宿条件和设施、客房舒适度
Well located hotel; however it needs to be refurbished. Bathroom furniture is very old so are the carpets (I.e. very dusty)
2018 年 9 月入住 1 晚

4/10 很差

M，Namibia

不满意：清洁度、住宿条件和设施、客房舒适度
Disappointing
This hotel needs a serious upgrade and some new management to oversea the standard of the units / rooms. Linen and towels are old and in terrible condition. Tiles cracked in the bathroom, mirrors old and rusted, toilet seat completely loose and broken. We were a family of 4, staying in a 2 bedroom unit. But the kitchen was equipt with only 2 of everything. Only 1 bath towel and 1 hand towels. No bath mat. When asking for more towels we waited more than 30 min for it. We are very disappointed in the overall standard of this hotel. After complaining, the manager apologized and said he will correct the errors. Needless to say, nothing had changed. Not value for money. Will not stay at any Meecure hotel again. Sadly.
2018 年 6 月入住 2 晚
Rexy 于 2018年07月7日 的回复
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Bedfordview Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Rooms Division Manager

6/10 一般

E，Joburg

满意：员工和服务，清洁度
The staff was nice but the heater in the studio was only working in the bedroom. The toilet and the salon were frozen ( especially that it is winter period). The toilet needs a maintenance
2018 年 6 月入住 2 晚
Rexy 于 2018年07月2日 的回复
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bedfordview. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, The above maintenance issues are disappointments and inexcusable service failures that have been addressed with the seriousness they deserve, thus eliminating the possibilities of reoccurrence in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Rooms Division Manager

6/10 一般

nka，Zimbabwe

满意：客房舒适度，住宿条件和设施
不满意：清洁度
hotel close to mall and CBD
lovely place but room was not cleaned on first day
2018 年 5 月入住 1 晚
Rexy 于 2018年07月4日 的回复
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Bedfordview. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Rooms Division Manager

4/10 很差

Geoffrey

不满意：清洁度、员工和服务、住宿条件和设施
Not as expected!
Rooms nice and big. Had to wait two hours for towels. House keeping lady very rude. Mouse in the apartment so we had to move into another apartment. Man from reception was very pleasant. Unfortunately neighbours very loud until late.
2018 年 5 月入住 1 晚
Rexy 于 2018年07月4日 的回复
Dear Geoffrey, Thank you for taking the time to tell us about your experience at the Mercure Bedfordview. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Rooms Division Manager

10/10 超赞

Bella，Dubai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing amenities !!! My family stayed at a wonderful apartment
2018 年 4 月入住 1 晚

10/10 超赞

Bill，Portland, OR

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel close to shopping center
Nice comfortable apartment style suite. Very close to great shopping/eating places.
2018 年 3 月入住 1 晚