Hull KCOM Craven Park Hotels

"Hotel was clean and modern and the staff were helpful. But... Arrived at 6.30 pm and room still not ready, given a complimentary drink voucher which I did not have time to use. Eventually checked in at 10.30 upon my return. One of the bedside lights did not work and although there was shampoo in the shower it would not pump out. The Buffet Breakfast at 7.00 am was fresh with good variety. The checkout was smooth at 7.45 am and they paid for my parking when I explained I had not used the complimentary drink voucher."

"Buffet style continental breakfast was good, and the Italian restaurant on the premises does nice food. "

"A great place to stay, modern spacious and far nicer than a traditional hotel "

"Another great stay. Staff very friendly and professional, convenient parking, great breakfast options, rooms clean and quiet. Great location for our needs"

"Parking was good and seemed secure with CCTV, Staff very friendly, food choice good at adjacent pub. "

"Checked in for 1night as we travelled to attend a family funeral, upon entering the room the curtain was shut and the smell of mould of very overpowering. Opened the curtain to be greeted with alot of black mould all over the window the curtain and underneath the table, i spoke to staff on reception about this as my partner has chronic asthma and they moved us rooms very helpful. We moved rooms and went straight out to eat as we had been travelling all day, we went back to the room later on to notice this room also had mould in a broken window lock and a broken table, body hair left in shower! Spoke to the main desk again and they offered us a new ropm it was 11.30pm and we had to be up crack of dawn for a funeral! I saod no the room will do for 1 night as we were so tired, during the night it was so noisy people shouting. Spoke with the manager the next morning and was given a full refund as 2 rooms were disgusting. Staff were helpful but hotel is outdated and mouldy, pictures do not match reality it was like a place they house ex cons!"

"Hotel is located on a quiet square a few minutes walk from the city centre. The room was large, spacious, newly decorated and extremely clean. Excellent generous breakfast served by friendly and welcoming team member. The mattress was overly worn and not comfortable, the bed linen was overly fragranced with fabric conditioner, as were the towels. Overall the positives way outweighed the negatives."

"The property is in need of a refurb as it is looking tired in places. Staff were helpful and polite. Outside seating was insuficient on this sunny weekend. Cooked breakfast was good but the continental (cheese & ham etc) was woefully poor. In the light of recent events the security was bad, entry to the rooms via lift and stairs was not controlled in any way so anyone could walk in off the street and have access. Location, location, location is the big plus for this hotel all in all a very enjoyable stay."

"This is not a hotel The bathroom was a disgrace, I didn’t stay moved onto another hotel"