"The property, staff, views, and location to trails are incredible. We did not realize that there is a 10-15 minute walk to the hotel from the bus stop with luggage. I would recommend contacting the hotel ahead of time to see if there are delivery options available. The hotel was able to transport our luggage to the bus stop upon check out for a small fee. Breakfast (including traditional Japanese options and a few western options) as well as a multi-course dinner are included. The private onsen was very enjoyable. However, we found the beds to be extremely firm and did not sleep well. All in all, we really enjoyed our stay and would recommend."