Amer Kanak Vrindavan Hotels

"Very spick and span hotel, courteous and polite staff, nice welcome, heritage feel to the entire ambience."

"There were several major issues during our stay at this hotel. Food hygiene: Throughout our three-day stay, the breakfast area was overrun with flies. They were landing on food en mass and staying there, especially on the uncovered breads and pastries. After observing for nearly an hour, one staff member told another to “zap” the flies. No effort was made to replace or cover the contaminated food. This was extremely unhygienic and unappetizing. Food quality: We had dinner at the hotel on our first night. Compared to other places like the Taj and Oberoi, the food here was mediocre, especially considering the comparable price. I would strongly recommend exploring other dining options. Lack of flexibility and poor customer service: When our flights were cancelled due to the war, every other hotel we had booked in India — including Taj and Oberoi — offered refunds without issue. This hotel did not. They ignored our initial requests, then dragged out the process, wasting hours of our time. It became clear that they prioritized money over basic fairness or guest care. Because of this, we had to scramble to rebook flights so we wouldn’t lose the money spent on this reservation. I had assumed a smaller boutique hotel might be more understanding in difficult circumstances, but that was not the case here. Facilities: The swimming pool is extremely shallow — too shallow for our six-year-old to enjoy. Additionally, the pool area was full of mosquitos. Overall, I would stay away."

"Room was spacious and comfortable, staff was courteous and also gave us an early check in. Location was also near hawa Mahal and easily reachable."

"Fabulous hotel with excellent facilities, staff were friendly and helpful. Room was very comfortable and clean. Food offerings were very good."

"Clean room. Good Location-near Jal Mahal, rooftop bar was aesthetically pleasing. Helpful staff, just be aware that the gates close around 10 and you have to wait for the staff to open. "

"It is not the hotel how they described online. Very old and not hygienic. Not all amenities provided. "

"The guests have not stayed at the property. When the guests reach over there, they realize the condition of property is pathetic. It was completely different from the pictures what you have on your website. So we did not check in the property. And we message you for the refund. So we want refund about that booking."

"The rooms are all right. The management is not considerate and the lobby is not clean with flies and dust all over and dogs to add to the mix"

"After 3 weeks in India, this was one of the standout properties. The service was amazing, the restaurant had great food, and the property was in a good location. I really would like to commend the staff at this property because it truly was a luxury stay."