Gainesville Kanapaha Botanical Gardens Hotels

"much better than expected for price point."

"Amazing stay. "

"Hotel is conveniently located to shopping and points of interest in Gainesville. Location is quiet. It is an older facility with few amenities. The staff is very friendly and helpful. "

"Front desk lady was very rude and nasty. She charged my credit card multiple times till it declined. Then she charged us multiple times for a pet deposit. She needs to be trained in customer service. The property itself is good. Rooms are clean and food is very good. This is an example of where one hotel employee can ruin a stay. "

"Amazing staff and one of the cleanest properties ever. We love staying here!"

"Was okay however the bathtub overflow area was rusted and the drain was very corroded in not looking good."

"Ground floor room 50ft from front desk. Bathroom floors were filthy, needs to be updated, only blackout drapes no sheer ones to have some outside light, only coffee in morning. Yelling in room next to us for about an hour, no one came to de escalate the situation!!! Ice machine was in the hall right beside our room. Worst "King Deluxe" room we have ever been in"

"The rooms and staff were excellent. They are well appointed and professional. Breakfast was great. The only frustration was that it was further away from the UF campus than appeared online when we booked it."

"Wifi didn't work, AC unit was exceptionally loud, sounded like it was about to come apart. Even the toilet and frig were noisy. Just the regular closing of the doors including ours, very loud. Breakfast was better then average. We have stayed are other springhill hotels and this was the bottom of the pack"