万隆卡朗赛特水上乐园附近酒店

“房間地毯很髒”

“the location is good and staff are very welcoming and nice. however the hotel property itself needs a major update. the toilet countertop and basin are half falling, the shower gel bottle and whatever is inside looks old and smell disgusting. Breakfast is okay, not fantastic but also not too bad. the staff are really the highlight, from receptionisth to car park security, everyone is polite and helpful!”

“飯店早餐很豐富 環境安靜悠閒 缺點是飯店所提供的毛巾有異味而且有髒污！！！ 飯店簡介有提供按摩服務，但到了現場竟然都休息，想按摩也無法！ 摒除這些缺點，環境算不錯”

“The breakfast is no good. The plates and cups are not clean. The bathroom shower is not working properly”

“Our room was 3 bedrooms and certainly big enough to accommodate a large family. The property looks nice and the location is fine. The problems we encountered were: Unclean linen, when asked to change the linen, they left same linen and just made the bed again. There was no hot water at all, when asked staff to check they said there is only one room, The Presidential Suite, which has hot water, and we can take a shower there if we need a shower. Even though there was no hot water the shower only……

“1. We arrived at night. There was a thin quilt on the bed, but extra cover wouldn't be available until the next day. 2. I requested two rooms. I was in one room and my son was to sleep in the next room in what I thought was a two-bedroom apartment. But it turned out that we had been given rooms nine floors apart in a high-rise apartment building and key cards could be used to access only the floors we stayed on, so we didn't have access to each other. When I asked about changing rooms, I was……

“Definitely NOT going to stay in a unit managed by Travelio! So disappointed!”

“Kamar mandi nya berkerak, Waterheater sudah jelek sehingga mengeluarkan bau besi, dari lantai kamar mandi keluar binatang kecil2 hitam.. Butuh perawatan bangunan sih.. Staf nya baik dan ramah..”