川越大倉酒店與度假村集團住宿 | 熱門酒店限時優惠可低至 HK$4,417

「there was a situation happened and feel your staff was handle it not properly . I was in your restaurant meet someone but a colleague who was check in with me together requested change the key for her to get into my room and you just did but not double check with me. you change the key for her but then I was not able enter the room. 」