Kenansville hotels from HK$590

"Room was clean and the staff was wonderful"

"The main attraction was supposed to be the water park. This was our only reason we booked this place.The main issue with the entire property is the lack of staff. When we arrived we were informed that the slides were only open 2 hours a day from 2pm-3pm and 4pm-5pm. I spoke with the manager who said that the slides needed to be closed for “maintenance”. We stayed 6 days and never once saw “maintenance” being performed. The lazy river is only 2.5 feet deep. There is another pool which is actually heated and goes as deep as 8 ft. That was the best pool. In a nutshell, your room will not be cleaned unless you request it then night before, and even when you request it still may not get cleaned. Rooms are only cleaned every other day. The pool towels are tiny, I am a size 6 and I was barely able to wrap around my hips. The breakfast was continental so my expectations were already low but it was even worse. The rooms are extremely damp. We often kept door open just to air out. There was air condition but it was not always hot enough to run it just very damp. This place could be better if they had sufficient staff. That is the main issue. I suspected this place would not be up to par when I could never get anyone on the phone weeks prior to my arrival. Do not stay here."

"Kiosk to check in and out very impersonal experience. Also we were staying two days and went and bought suits and the pool closed down. "

"Easy parking, comfortable and clean room. Grateful traveler. "

"Worst motel ever, tv was broken, shower was disgusting, one towel only in room with stains and lipstick on it,I'm pretty sure they rent the rooms by the hour. a/c made noise all night, and gps brought us to back of hotel where I probably could have scored some fytenol.It looked like the big city projects. They also charge a $100 deposit which you have to wait in line for return. Oh , I almost forgot about the roach in bed with us ... Horrible, don't stay here ...."

"There was nobody at the front desk when I arrived. I waited half an hour just to check in after 10 Hour drive. The room didn’t have soap or shower gel. I have stayed at the other Hyatt by the airport, and it doesn’t compare. That one is top notch."

"What you would expect, with the low being the cleanliness, the floor and bathroom could be cleaner, and the high being the staff that was friendly."

"Es un hotel un poco viejo pero superó nuestras expectativas, muy limpio y el personal muy cordial y eficiente "

"Didn’t use either"