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关于克恩旅馆的点评

2 out of 5
克恩旅馆
67 Valley View Drive, Kernville, CA

点评

8.8

超赞

10 分 - 超赞。281 条好评，共有 500 条点评" "
8 分 - 还可以。148 条好评，共有 500 条点评" "
6 分 - 一般。33 条好评，共有 500 条点评" "
4 分 - 很差。17 条好评，共有 500 条点评" "
2 分 - 糟糕。21 条好评，共有 500 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

HSINYU

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
Cheshta 于 2019年12月7日 的回复
Thank you so much for the wonderful rating, We hope to host you again soon. Have a nice day ahead :) Regards, Cheshta

10/10 超赞

Kun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect for big family
We three families enjoyed a wonderful night here.

10/10 超赞

DAVID

与配偶出行
Michelle was very nice. The room was clean and the bedding smelled so fresh.
2024 年 3 月入住 2 晚

10/10 超赞

Cairo

满意：住宿条件和设施，清洁度
2024 年 3 月入住 2 晚

10/10 超赞

Cherie

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We have stayed here a couple Of times now. We love it. The customer service is outstanding. Thank you Michele!!
2024 年 2 月入住 1 晚

10/10 超赞

Mandy

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Another great stay at The Kern Lodge. We stayed in the Eagles Landing room this time. The bed and pillows were very comfortable and the mini kitchen met all our needs. Michele, the manager, was friendly and helpful as always!😊
2024 年 2 月入住 1 晚

8/10 还可以

Marcio

与家人出行
满意：清洁度
This is a quite neighborhood. Parking available right next to the room we stayed in. The room was clean and spacious. The only problem was the wifi. Although we had the right password we were not able to log in other than for a few seconds. This seems to be an ongoing problem since I have read other reviews describing the same issue. No one stays in the front office so if you need help you are on your own.
2024 年 2 月入住 1 晚

4/10 很差

真实旅客

与家人出行
不满意：清洁度
It seems in the past it might used to the be good, looking at the infra. We arrived and there was no one at the check in - it was closed. Thee was a nunber to be called, but no one answered. Finally, I found an on-site worker who knew someone ( not the person at the sign ) that could help me. A very nice old lady who did hsr best but could barely find the key. Finally, having found the key, we went to the room. Besides the bed, that was nice, everything else was serioulsy dirty, I mean, DIRTY. And Im not the picky kind of person. I wikl give one example ( there were others ); inside the dishwasher, there were used dirty plates from someoelse. I rest my case. Would never stay again and do NOT recommend. By the way, we stayed thefe withiut even having checked in. When leaving, again thede was noone there and I just left the key there. It was already paid.
2024 年 2 月入住 1 晚

6/10 一般

D.

满意：客房舒适度，清洁度
Quaint Rustic Motel Stay
Wanted a stay in a charming rustic motel and this one fit the bill. Check in was easy. Had a bit of issues though. It is a clean motel but whatever they used on the floor left a sticky residue when you walked on it and when we wiped the floor with a towel it was dirty. The fridge door wouldn't close because the freezer was frozen over so had to prop a chair against the door to keep it closed. Lastly there was no hot water for the shower, just luke warm. Don't know if they turned the temperature down due to the time of year but not good when in the need for a warm shower. The ceiling is in its original papered state but given some of its condition it would probably be best for it to be painted for an overall refreshed look (not sure if they are trying to maintain the original look). Price was good for the unit at this time of year and the unit is quite large. Nice large heater unit that took us a bit to figure out.
2024 年 1 月入住 1 晚

6/10 一般

Andy

与家人出行
Never Again!
I had to wait over 30 minutes before anyone showed up at the front desk. That’s after calling and texting property management. Then there was no heating control in the room so that was another 30 minutes of waiting. Management sucks!
2024 年 2 月入住 1 晚

10/10 超赞

Marvin

与家人出行
满意：客房舒适度，清洁度
2024 年 1 月入住 1 晚

10/10 超赞

Jim

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The area is in a small vally and it is awesome
2024 年 1 月入住 1 晚

8/10 还可以

Anthony

与家人出行
满意：清洁度、服务设施、住宿条件和设施
It was very comfortable and clean
2024 年 1 月入住 1 晚

10/10 超赞

andy

与配偶出行
满意：住宿条件和设施，清洁度
Great place
2024 年 1 月入住 1 晚

10/10 超赞

Jaime

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Clean and quiet. Next to the towns brewery!!
2024 年 1 月入住 1 晚

10/10 超赞

Candice

满意：服务设施
Nice
2024 年 1 月入住 1 晚

6/10 一般

Jeffrey

满意：客房舒适度，清洁度
Mixed feelings
There wasn't anyone in the office when we arrived near 7:30PM. I tried the intercom next to the door and two separate numbers posted to call or text. I didn't get any answer from anyone of them. It was close to freezing outside. Finally, someone approached from behind me and opened the office. The room was nice, but there were bright lights shining in the only window near the vanity all night long. The heat was not on, and the room was very cold when we arrived. It took several minutes for the heat to turn on. There were very few customers at the location, and it would have been nice if the manager would have offered an upgrade for a larger room. We texted for extra blankets, and several were brought to us, but one appeared to have been dropped on the ground and it got dirt on the bedspread. Overall my satisfaction was mixed. The bed was a comfortable foam mattress.
2024 年 1 月入住 1 晚

10/10 超赞

Mandy

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This is my 4th time staying here, and we love it! Within walking distance to the brewery which is super convenient. Michele went above and beyond to make sure our room was perfect. Thank you, Michele!!
2023 年 12 月入住 1 晚

10/10 超赞

Mary

2024 年 1 月入住 3 晚

4/10 很差

Sean

2024 年 1 月入住 2 晚

2/10 糟糕

Andrew

与家人出行
不满意：清洁度
2023 年 12 月入住 1 晚

10/10 超赞

Ashly

团体旅客
满意：客房舒适度，清洁度
New Years Eve
The hotel was awesome! Super clean and comfortable! I will definitely be back!
2023 年 12 月入住 1 晚

10/10 超赞

Sandra

与家人出行, 带宠物出行
满意：清洁度、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Hasan

满意：清洁度、服务设施、住宿条件和设施
The property was one beautiful location.
2023 年 12 月入住 1 晚

8/10 还可以

Richard c

满意：客房舒适度，清洁度
2023 年 12 月入住 3 晚

10/10 超赞

David

满意：客房舒适度，清洁度
2023 年 12 月入住 1 晚

8/10 还可以

Anthony

2023 年 12 月入住 1 晚

10/10 超赞

Robert

团体旅客
满意：客房舒适度，清洁度
2023 年 11 月入住 1 晚

10/10 超赞

Katie

与家人出行
满意：清洁度、服务设施、住宿条件和设施
A great place to stay!

10/10 超赞

Hendrik

2023 年 11 月入住 1 晚

8/10 还可以

GEORGE

与家人出行
满意：客房舒适度，清洁度
2023 年 11 月入住 1 晚

2/10 糟糕

Christopher

I used to love this place...
Arrived at 5.30pm on a Friday evening. Nobody in the office so at 6.10pm I went for a glass of wine next door. Came back at 6.30pm as the clerk returned... Went twice to get the internet code but nobody in the office. Bells and intercom did no good Stayed here a dozen times but it has gone downhill. No bedside reading lights or side tables. So sad, so sad.
2023 年 11 月入住 2 晚

6/10 一般

Mary

It's okay
Our room didn't look like the photos at all. Could have been cleaner. Bed linens were decent. It sufficed for one night while passing through. Would opt for one of the places by the river next time
2023 年 10 月入住 1 晚

10/10 超赞

Lori

满意：住宿条件和设施，清洁度
always love going to the River and staying at The Kern Lodge
2023 年 10 月入住 1 晚

10/10 超赞

robert

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Clean, comfortable and very accommodating. Michelle and Michael were very nice and took good care of us. Can't wait to go back
2023 年 10 月入住 2 晚

10/10 超赞

Rosalinda

团体旅客
满意：清洁度、服务设施、住宿条件和设施
A beautiful lodge in a beautiful town. Where we wanted to go was within walking distance

10/10 超赞

Ruben

与家人及幼儿出行, 与家人出行
满意：清洁度、服务设施、住宿条件和设施
Always love staying here. The family suite was perfect for my family. Will definitely stay here again.
2023 年 10 月入住 1 晚

4/10 很差

Fred

团体旅客
不满意：清洁度、服务设施、住宿条件和设施
Extremely spartan - in poor repair
2023 年 10 月入住 1 晚

10/10 超赞

Joshua

与家人出行
Great place for any occasion
It was an amazing trip as always. The room was absolutely gorgeous, they even gave us a free upgrade because we come here all the time. It's great for families or any occasion, lots of amenities and the staff is always very friendly and helpful.
2023 年 10 月入住 1 晚

2/10 糟糕

真实旅客

商务旅客
不满意：客房舒适度，清洁度
Very disappointing
Worst place I’ve stayed at. Very disappointed that it had an 8.6 rating when it should be a lot lower. The room smelled like cigarettes. Hair on the bed & stains. Sheets smelled clean so I sucked it up and slept on it. Open hole in the wall. Even heard a rodent scratching through the wall at night. Many more things I could list. By far the worst place I’ve stayed at.
2023 年 10 月入住 1 晚

10/10 超赞

Dana

满意：客房舒适度，清洁度
We had a great time. My husband and I always stay here for our anniversary weekend. We love the Kern Lodge. It is a great location as we can walk everywhere. The staff is nice and accommodating.
2023 年 9 月入住 2 晚

6/10 一般

Travis

商务旅客
不满意：清洁度
Not worth it
This place was fine, but not worth the extra money. TV and microwave didn't work. decent cleanliness, but whole property is in a state of disrepair.
2023 年 9 月入住 2 晚

2/10 糟糕

Karla

不满意：住宿条件和设施，清洁度
Quiero que me devuelva mi dinero $173.97 porque llegue y no tenían mi cuarto ya lo habían vendido

2/10 糟糕

Donna

不满意：住宿条件和设施，清洁度
Won’t stay there again. Filthy.
2023 年 9 月入住 2 晚

8/10 还可以

Erica

与家人出行
满意：客房舒适度，清洁度
Large lodge
It was good. The lodge was huge. There were dog hairs on the blanket, though.
2023 年 9 月入住 1 晚

10/10 超赞

Patricia

与家人出行
No hot water, deadbolt was missing , floor had coffee stain between the beds, dirty q tip on floor in the bathroom, light sockets falling away from the wall
2023 年 9 月入住 1 晚

6/10 一般

Donna

不满意：住宿条件和设施，清洁度
2023 年 9 月入住 3 晚

2/10 糟糕

Charles

2023 年 9 月入住 2 晚

8/10 还可以

Yanira

与配偶出行
满意：住宿条件和设施，清洁度
Nice place
2023 年 9 月入住 2 晚

4/10 很差

Martin

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
My room was by the pool and sitting area, very loud at night 2am. Rooms are with old furniture and old floor, everything is old in the rooms. If you need wi-Fi connection, don’t take this place they have zero connection. Took me at least 20 minutes to find someone to talk at front desk. In the morning, we took a cold shower, they did not have hot water. We couldn’t even lock the windows. All locks are broken. Fire alarms detector are not in rooms they took them for some reason. I don’t know why. They still have those plates on a wall but not the alarm, weird. I can say good thing about this place is location, it’s clean bedding, barbecue place is great for gathering, they do have some stations for kids to play and you do have parking. That’s all good I can say for this place.
2023 年 9 月入住 2 晚