Bursa Kestel Castle Hotels

"It needs to be more staff after 11pm. There was only one staff and ge was struggling with 6-7 people sitting and orderimg outside at 0"

"Parken sehr gut . Kellner war eine Schlafmütze im Restaurant. Nicht aufmerksam,und die Tische vom Abend davor waren noch schmutzig."

"Otelin konumu güzel binanın yapısı otantik tatlı bir yer ayrıca çalışan arkadaşlar çok kibar"

"The location is great and the room was magnificent. The trolley runs in front of the hotel which makes it easier to get around."

"Very good breakfast, super friendly staff, also helped park our car in the garage close by"

"I had a wonderful stay at Holiday Inn and wanted to recognize the exceptional service I received. From the moment I stepped out of the car, Mehmet warmly welcomed me and immediately assisted with my luggage, making me feel valued right away. The check-in process was smooth, quick, and effortless. The front desk staff were incredibly helpful, professional, and welcoming. They took the time to explain all the hotel amenities, services, and even recommended surrounding restaurants and local spots, which made my stay even more enjoyable. It’s the kind of hospitality that makes a real difference and turns a regular hotel stay into a memorable experience. Thank you to Mehmet and the entire Holiday Inn team for the outstanding service. I would gladly stay here again and highly recommend this hotel to anyone visiting the area!"

"Underwhelming. Staff not friendly at all. The bathroom setup was poor. No shower enclosure or railing. It reaks of foulsmelling odour. Rooms are disproporionate - big empty room No kitchen utensils- we had to ask for kettle to boil water. No toilet paper Full and dirty dustbin in hallway not removed or cleaned for the duration of my stay. I had to pay 200 liras for parking my car in parking lot opposite hotwl bwcause I had tk wait an houe and morw for hotwlparkjng to become available. Not recommended."

"The hotel is dated and needs updating!"

"Very close to transport links. Small shops close by. Taxis next door. Staff were very helpful and room was refreshed every day. I would definitely stay again. "