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关于至南海滩度假村旅馆 - 仅供成人入住的点评

4 out of 5
至南海滩度假村旅馆 - 仅供成人入住
1317 Duval St, Key West, FL

点评

9.2

非常棒

10 分 - 超赞。645 条好评，共有 880 条点评" "
8 分 - 还可以。158 条好评，共有 880 条点评" "
6 分 - 一般。35 条好评，共有 880 条点评" "
4 分 - 很差。22 条好评，共有 880 条点评" "
2 分 - 糟糕。20 条好评，共有 880 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

CHENG TING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚

10/10 超赞

Zeyu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
难忘的住宿体验
靠近南岸，和温室蝴蝶园面对面，到最南端标志只有两条街。街斜对面可以租车。含早餐，午餐好像也有但是并不确定因为当地饮食文化丰富，中午和晚上都在外面吃的。AVALON家庭旅馆给人非常温暖的亲切感，就是那种典型美式家庭的生活方式。房屋宽敞整洁，设施齐全。游泳池24小时开放，但用的是过滤海水，有点咸。老板很热情，对游客们都非常礼貌没有种族偏向。唯一的缺点就是价格偏贵，不过Key West上也没有便宜的，都很贵。
2018 年 7 月入住 1 晚

10/10 超赞

Norm & Cindy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed staying at the Duval guest cottage. The room was very clean. Staff was friendly and very helpful. The breakfast each morning was perfect to get the day started. We would definitely return and recommend to others. Thank you!
2024 年 5 月入住 3 晚
Tim 于 2024年05月15日 的回复
Thank you for sharing your experience. We look forward to welcoming you back!

10/10 超赞

Mary F

满意：员工和服务，清洁度
2024 年 4 月入住 7 晚
Jody-Kay 于 2024年05月6日 的回复
Dear Mary F,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 超赞

Alexa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property was perfect for us. We were walking distance from everywhere. Marilyn and Kadie were terrific. They were very friendly and accommodating. We really enjoyed our chats with them at breakfast. The rooms were recently renovated and our room was beautiful. The bed was very comfy too. We were upgraded from the Avalon to another house at 1012 Duval and I’m glad we were as we preferred the location of the house we stayed in. Breakfast was great and fresh and plentiful. Everything was walking distance for us. Key West is a beautiful city.
2024 年 4 月入住 5 晚
Alexa Morphy, Guest Services Manager. 于 2024年05月4日 的回复
Thank you so much for your glowing review! We're delighted to hear that your stay with us at the Southernmost Beach Resort exceeded your expectations. It's wonderful to know that our central location, recently renovated rooms, and friendly staff, particularly Marilyn and Kadie, contributed to a memorable experience for you. We're thrilled that you enjoyed our delicious breakfast offerings and found everything within walking distance. We appreciate your kind words and hope to welcome you back for another fantastic stay in Key West soon!

10/10 超赞

Ronald

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, great property. I loved the water views, pool and beach.
2024 年 4 月入住 6 晚
Tanchony 于 2024年05月1日 的回复
Thank you so much!

10/10 超赞

Marikae Dian

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful daily breakfast and lunch snacks included in resort fee. Lounge chairs and umbrellas included in resort fee.
2024 年 4 月入住 6 晚
Ann Marie 于 2024年04月21日 的回复
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

6/10 一般

Maria

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 4 月入住 2 晚
Alexa Morphy, Guest Services Manager. 于 2024年04月14日 的回复
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

8/10 还可以

Henry J

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Alexa Morphy, Guest Services Manager. 于 2024年04月13日 的回复
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 还可以

Christopher

满意：清洁度、员工和服务、住宿条件和设施
Other than the super small bathroom and no dresser or place to hang out clothes the place was pretty good
2024 年 4 月入住 7 晚
Alexa Morphy, Guest Services Manager. 于 2024年04月12日 的回复
We want to thank you for taking the time to share your feedback with us. Your comments will be shared with the concerned department to be addressed. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

4/10 很差

Ermilo Alfonso De

与配偶出行
We were misled by this property it says adults only on the website and this is why I booked here. It’s not adults only families and kids everywhere
2024 年 3 月入住 8 晚
Tim 于 2024年04月2日 的回复
Thank you for sharing your experience. All of our guesthouses are adult only and no children are permitted to stay in these accommodations. Our resort is family friendly and during the time you were with us was Easter and Spring Break for many families. Thank you for being our guest!

10/10 超赞

DENNIS，burtonsville

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable, excellent service, clean room room, friendly service.
2024 年 2 月入住 3 晚
Alexa Morphy, Guest Services Manager. 于 2024年03月31日 的回复
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 超赞

Scot

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our one nite stay. Check in was a disaster but only because your computer were down. When I conversation with the receptionist I mentioned that my wife ha a walking disability, your worker immediately changed the reservation to a handicap accessible room. 👏
2024 年 3 月入住 1 晚
Tim 于 2024年03月29日 的回复
Thank you for sharing your experience. We apologize your getaway started out on the wrong foot, but glad to hear your time with us was enjoyable. All the best!

10/10 超赞

Todd

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The resort staff was friendly and the property was well kept. Quick access to Duvall Street and the beach.
2024 年 3 月入住 3 晚
T'Anchony 于 2024年03月26日 的回复
Thank you for staying with us!

10/10 超赞

Margaret

与配偶出行, 团体旅客
Staff very accommodating, pool area is very nice n clean n room is small but very nice n clean
2024 年 3 月入住 1 晚
T'Anchony 于 2024年03月19日 的回复
Thank you for staying with us!

10/10 超赞

Matthew，Webster

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My wife and I recently stayed at the Southernmost Beach Resort for five nights and six days and had an absolutely great experience! The resort resides at the southern, more quiet end of Duval Street with easy walking access to excellent restaurants, attractions. Thanks to Timothy, a roving host/manager, we upgraded from a cozy king bedroom in the Avalon House to one with an ocean view and a balcony in the main resort. The room was generous in size with great design in the furnishings and color selections and a spacious bathroom design.The bed was very comfortable. We spent several mornings and evenings on our balcony enjoying the view. The breakfast and afternoon snack hours served at the Dewey House (if you opt for that) with serve-yourself selections and made to order eggs were hosted by Ophelia, a wonderfully friendly person who is legendary at the resort. We also enjoyed meeting Alexa, who clearly wears many hats and is always there to see that the guest experience is top notch. Kudos to the remarkably skilled Chef Tay preparing the eggs and other delectables for guests to enjoy throughout the day. Overall, the staff could not be more friendly and ready to assist. Also, the grounds are impeccably well maintained. And finally, a final thanks to Richardo at the front desk when we checked in and out, answering questions efficiently and arranging transportation from the Resort to the airport (by local taxi).
2024 年 3 月入住 5 晚
Alexa Morphy, Guest Services Manager. 于 2024年03月18日 的回复
This is a wonderful review! Thank you very much for sharing your experience! I am so glad to read that you enjoyed your stay with us and we can't wait to have you back in a near future!

10/10 超赞

Beth

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚
Tim 于 2024年03月13日 的回复
Thank you for sharing your experience.

10/10 超赞

Frederick A

团体旅客
满意：清洁度、员工和服务、服务设施
The resort was great, very friendly staff. Breakfast was delicious. Our room, however was very small and the bathroom was tiny. Envision a really nice sink you can barely fit two hands in to wash. A toilet that you have to sit sideways or your knees hit the sink cabinet. The bedroom had nothing you could hang clothes on, no coffee maker, hairdryer, chair or dresser or suitcase holder. It was definitely not as advertised.
2024 年 3 月入住 4 晚
Ann Marie 于 2024年03月11日 的回复
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience. The team and appreciative of your 5-star rating.

6/10 一般

Alberto

与家人出行
满意：住宿条件和设施，员工和服务
The bedroom with king size bed,needs a chair they have an end table without any purpose,is better to have a chair,there is space to put a chair to add comfort to the room. Thank you
2024 年 2 月入住 2 晚
T'Anchony 于 2024年03月7日 的回复
Thank you for your feeback

10/10 超赞

Milton

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff’s main concern was our needs! They were great!!
2024 年 2 月入住 4 晚
Ann Marie 于 2024年03月3日 的回复
Thanks for the feedback. we truly appreciate it .

6/10 一般

Jason

2024 年 2 月入住 2 晚
Alexa Morphy, Guest Services Manager. 于 2024年03月21日 的回复
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

10/10 超赞

John David Zehnpfennig

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect spot to live the life near the waves. Breakfast was delicious every morning and so conveniently close by.
2024 年 2 月入住 3 晚
Alexa Morphy, Guest Services Manager. 于 2024年02月22日 的回复
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

2/10 糟糕

Michael，Austin

2024 年 2 月入住 2 晚
Alexa Morphy, Guest Services Manager. 于 2024年03月21日 的回复
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

4/10 很差

Larry

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 2 月入住 3 晚
Tim 于 2024年02月22日 的回复
We are sorry to hear your time with us was not enjoyable. We would love the opportunity to welcome you back to SoMo.

10/10 超赞

shannon，Eufaula

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved it. We will be back
2024 年 2 月入住 5 晚
Tim 于 2024年02月21日 的回复
Thank you for sharing your experience.

10/10 超赞

Deborah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Marilyn was a great hostess.
2024 年 2 月入住 3 晚
Jody-Kay 于 2024年02月17日 的回复
Dear Deborah, Thank you so much for your great rating and for staying with us. We hope to host you again in the future.

4/10 很差

James

满意：员工和服务
Room was too noisey, could not control the temperature in the room. Bathroom was not very clean when we checked in. check in process was a ridiculous evolution that ok half of the first day of our trip. We stood in line for hours to get told we would be comped a room upgrade and it ended up being not favorable. Probably would have had a better vacation sleeping in the bathroom at Taco Bell.
2024 年 2 月入住 4 晚
Alexa Morphy, Guest Services Manager. 于 2024年02月14日 的回复
Thank you for sharing your detailed feedback with us, it is very appreciated. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously. Your comments have been shared with the concerned departments to address the situations you have encountered. Looking forward to welcoming you back. Thank you for choosing The Southernmost Beach Resort!

8/10 还可以

Lance

2024 年 1 月入住 2 晚
Tim 于 2024年03月20日 的回复
Thank you for sharing your experience.

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Location!!! Recently Upgraded.
Awesome Stay. Great place.
2024 年 1 月入住 2 晚
Jody-Kay 于 2024年02月5日 的回复
Dear Paul,The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach House Key West. We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 超赞

Gerry

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We had an amazing stay for two nights , upgraded to the Dewey house beautiful room great location. Staff were attentive and friendly especially the breakfast crew. The only complaint I had was the restaurant/bar on the premises needs to improve on its service very slow for a supposedly high end venue. Definitely would return.
2024 年 1 月入住 2 晚
Jody-Kay 于 2024年02月5日 的回复
Dear Gerry,Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable, and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 还可以

Karen，Fairfield

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved it all!
2024 年 1 月入住 4 晚
Tim 于 2024年01月30日 的回复
Thank you for sharing your experience.

10/10 超赞

Patricia

满意：清洁度、员工和服务、住宿条件和设施
Love that the location is on the quiet end of Duval, but it’s an easy walk to everywhere. The beach is beautiful and we had a perfect sunset view every night.
2024 年 1 月入住 7 晚
T'Anchony 于 2024年01月29日 的回复
Thank you so much!

10/10 超赞

Kevin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 5 晚
Jody-Kay 于 2024年01月21日 的回复
Dear Kevin, Tha team and I are appreciative of your great rating. We hope you had an enjoyable stay and look forward to hosting you again soon.

10/10 超赞

Delroy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent management
2024 年 1 月入住 4 晚
T'Anchony 于 2024年01月20日 的回复
Thank you so much

10/10 超赞

luce

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Le réfrigérateur était bruyant
2024 年 1 月入住 1 晚
Jody-Kay 于 2024年01月21日 的回复
Dear Luce, Thank you do much for your feedback we are pleased to know that you enjoyed your stay and your comments about the fridge will be shared with the appropriate department.

10/10 超赞

John

与配偶出行
2024 年 1 月入住 2 晚
Jody-Kay 于 2024年01月19日 的回复
Dear John,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 超赞

Wesley

2024 年 1 月入住 5 晚
Ann Marie 于 2024年01月15日 的回复
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as well. Thank you for being our guest and we look forward to welcoming you back!

10/10 超赞

sheri

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful, clean, and conveniently located. The property was much larger than we imagined! The staff was also amazing! Everyone we spoke to was very friendly and helpful! Would definitely stay here again!
2024 年 1 月入住 5 晚
Ann Marie 于 2024年01月15日 的回复
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as Thank you for being our guest and we look forward to welcoming you back!

4/10 很差

真实旅客

满意：清洁度
不满意：客房舒适度，住宿条件和设施
Good location but not as advertised. Some creative marketing for sure. Under new management but this is not a traditional bed and breakfast. It is not Adults Only.
2024 年 1 月入住 3 晚
Tim 于 2024年01月9日 的回复
Gosh, we are sorry to hear your time with us was not enjoyable. Though we are not under new management, we did just complete our renovations at all of our guesthouses and the result is simply stunning. We would love the opportunity to welcome you back.

4/10 很差

Guy

团体旅客
不满意：员工和服务
"100% Customer Satisfaction" IN WORDS ONLY
Very Disappointed. One week before arrival, I received an email from Southernmost asking if I wanted to be on eStandby to upgrade to a King bed- I said yes. The next day I got a call from the resort saying I was being moved to a different location due to renovations and would be upgraded to a King to make up for the inconvenience. They charged me for the upgrade anyway and when I called to dispute it, they were resistant and made a big deal of it as they argued with me over the $112 over-charge. We had a large group of friends staying there - this left a very poor impression with all of us.
2023 年 12 月入住 4 晚
Tim 于 2023年12月28日 的回复
Gosh, we truly are sorry to hear of the challenges encountered regarding your final invoice. Our team aims to provide exceptional service with each interaction, and we apologize this was not your experience while receiving your final invoice. Please know your feedback has been shared with our leadership team to address. We would love the opportunity to welcome you back to SoMo and make it right!

10/10 超赞

Stuart

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpful staff
2023 年 11 月入住 4 晚
Tim 于 2023年12月28日 的回复
Thank you for sharing your experience.

8/10 还可以

Donna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location. Walkable to Duval Street and many attractions. Several swimming pools and beach.
2023 年 11 月入住 5 晚
Jody-Kay 于 2023年11月20日 的回复
Dear Donna,The team and I are so appreciative of your great review. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 超赞

Louise，Pittsburgh

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The included breakfast was amazing...you got to pick anything you want at a ocean front patio...stay also included beach lounges and towels...really also enjoyed the bar in the pool area... they could do better at responding to repair requests.
2023 年 9 月入住 5 晚
Ann Marie 于 2023年09月21日 的回复
Thanks for the feedback. We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. Thank you for being our guest and we look forward to welcoming you back! Your concern has been addressed.

10/10 超赞

Jenifer

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 4 晚
Ann Marie 于 2023年09月21日 的回复
Thanks for the feedback , we appreciate it .

8/10 还可以

Roman

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Sehr gutes Hotel
2023 年 8 月入住 3 晚
Tim 于 2023年09月4日 的回复
Thank you for sharing your experience.

10/10 超赞

Marisa

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 5 晚
Tim 于 2023年08月24日 的回复
Thank you for sharing your experience!

8/10 还可以

Leonie

与家人出行
满意：服务设施
Staff very friendly. Free breakfast very good with quick and friendly service. Hotel location was great! Pools were extremely warm. Grounds could have been cleaner. House keeping was not the best.
2023 年 7 月入住 5 晚
Jody-Kay 于 2023年08月1日 的回复
Dear Leonie,•The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach House Key West. We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and apologize for any hiccups you experienced with our housekeeping team. Your feedback will be shared with the appropriate department, and we hope to welcome you back for another great stay soon!

8/10 还可以

Drew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location is amazing with gorgeous waterfront views. The staff is friendly and very attentive. I mentioned it was my husband's birthday and we had a little surprise waiting for us when we arrived. The room was stylish, large, and clean. I highly recommend this resort and would stay here again. The only reason I didn't give it the absolute highest rating was because I wasn't expecting all the resort fees. If you know that going in then you should be fine.
Tim 于 2023年07月27日 的回复
Thank you for sharing your experience. Thrilled to hear you enjoyed our waterfront accommodations and pleased your husband enjoyed his birthday celebration. We apologize for any miscommunication regarding amenity fees, all are published prior to confirming a reservation, we are saddened to hear this wasn't your experience. We look forward to welcoming you back!

10/10 超赞

Rick

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean, modern, well kept property. Friendly staff, ample parking. Food was fresh and tasty with a good variety from the on-site restaurant. Wide variety of beverage options (alcohol and non- alcohol). Daily text check-ins by staff were a nice touch to ensure all was as expected. Three pools made it easy to find a spot to hang out if that is how you prefer to spend your time. Easy walking distance to all that Key West has to offer. We plan to return in January and again in July as we were very happy with our stay.
2023 年 7 月入住 3 晚
Tim 于 2023年07月24日 的回复
Thank you for sharing your experience!

8/10 还可以

Bryce

与配偶出行
Only complaints we encountered were these; Cleanliness of the room, they only made your bed and replaced towels that’s it and often times didn’t replace all they grabbed to clean. For example a comforter was missing, and robes were gone for several days. We were upgraded to the partial ocean view room from the guest houses and the room we got had a view of the parking lot on the first floor facing north from the south side of the island. Not what we expected. Overall though the hotel was friendly, and had some amenities. Keep in mind for each full day you are there you get charged an additional $55 for a resort fee with a $5 amenities fee as well. Why that’s not included in the room price is beyond my thoughts. The resort was walkable, and the breakfast that was included was a real breakfast and not a continental breakfast. We will be back with a better room placement for sure.
2023 年 7 月入住 4 晚
Tim 于 2023年07月22日 的回复
Thank you for sharing your experience.