Kingston Kingston Penitentiary Hotels

"Everything is great."

"We have always had an amazing experiance staying at this location. The staff is always friendly and quick to help us with everything. Travelling as a team can be stressful this location has always taken the stress out of booking, checking in and checking out. "

"Clean rooms, friendly staff, great location just off the 401. Will stay again "

"It is a lovely stately old home with rooms that are fairly large. As to be expected, the floors creak, the doors let lots of light under them etc. Breakfasts were interesting and the savoury options were very tasty. The place needs a bit of general maintenance (loose knobs on cabinets and shower, squeaky door hinges, dead batteries in the gas fireplace starter etc). Be careful not to book the Lasalle room unless you want to have a bathroom down the hall. This was a nasty surprise and we changed rooms the next day when one became available. "

"The hotel room was decent however the stay was based off the hotel having a pool as March break was just beginning.. Quite disappointed that the hotel seems to lend out the pool for swimming lessons to take place. The enjoyment of using the pool went way down having only so much use of the water, it made for an uncomfortable experience. You should be informing paying guests that there will be swimming lessons during certain times so they can adjust their schedule as people travelling from out of town truly are on a time schedule. Upon checkout I was asked how everything was and shared the same feed back to reception and expressing how it was unprofessional of the hotel. No real acknowledgment other then told a lot of hotels in Kingston do this 😕"

"good"

"Clean room "

"Fan for hvac in room was so loud could not hear the television. Bathroom door is frosted glass, so if anyone goes to washroom in night, it lights up the entire room. Underground Parking lot is having work done, must wait for traffic lughts for up to 150 seconds to allow one way passage. No pool, huge let down after booking with kids. Sink in room drained slowly. Shower was not hot. Body wash was disgusting smell. Elevator requires you to scan your key card. There is a small sign stating this, but it is not explained at front desk. Full elevator thought they were stuck multiple times because of this."

"Missing towels, soap and a blinking light in the room from the ceiling device. Extra pay for parking should have been included. "